Narrative:

New station - no charts; no information available on aircraft in the kit. Before the trip began I was aware of the rapid city turn. I did everything possible at that time to get information about rapid city since in previous trips I hadn't found any charts in the kit. Commercial chart pages aren't in the kits. The dispatchers were asked for information and they only had a minimum of information. The weather briefing message carried only one NOTAM line about inbound procedures and who to contact. An aerial photo was available from the internet; but none of this info was available in the flight bag. I have never been into rapid city. I'll bet that lots of other pilots here haven't ever been there either. When we began going into billings; we had commercial chart pages added within a week of the start-up. This didn't happen here. Additionally; the commercial chart page would have been useful to help remember not to go into ellsworth AFB's pattern. We didn't do that; but that's besides the point. The kit is deficient and it needs to have commercial chart pages in it for rapid city. Also; although not absolutely necessary; there isn't a low altitude chart in either kit. This chart has rapid city; bismark; pierre and a few useful informational items. I was able to get charts in operations in between flights. But the low altitude chart should have been in our coverage if we are going to go to rap. I shouldn't have had to go through this runaround.

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Original NASA ASRS Text

Title: Air carrier Captain reports that onboard chart kit does not contain charts for a new destination that he is flying to.

Narrative: New station - no charts; no information available on aircraft in the kit. Before the trip began I was aware of the Rapid City turn. I did everything possible at that time to get information about Rapid City since in previous trips I hadn't found any charts in the kit. Commercial chart pages aren't in the kits. The dispatchers were asked for information and they only had a minimum of information. The weather briefing message carried only one NOTAM line about inbound procedures and who to contact. An aerial photo was available from the internet; but none of this info was available in the flight bag. I have never been into Rapid City. I'll bet that lots of other pilots here haven't ever been there either. When we began going into Billings; we had commercial chart pages added within a week of the start-up. This didn't happen here. Additionally; the commercial chart page would have been useful to help remember not to go into Ellsworth AFB's pattern. We didn't do that; but that's besides the point. The kit is deficient and it needs to have commercial chart pages in it for Rapid City. Also; although not absolutely necessary; there isn't a low altitude chart in either kit. This chart has Rapid City; Bismark; Pierre and a few useful informational items. I was able to get charts in operations in between flights. But the low altitude chart should have been in our coverage if we are going to go to RAP. I shouldn't have had to go through this runaround.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.