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B737 flight crew was alerted by a flight attendant that a couple had checked in their baggage two full size oxygen bottles.
| Attributes | |
| ACN | 852217 |
| Time | |
| Date | 200909 |
| Local Time Of Day | 0001-0600 |
| Place | |
| Locale Reference | SMF.Airport |
| State Reference | CA |
| Environment | |
| Flight Conditions | VMC |
| Aircraft 1 | |
| Make Model Name | B737 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Captain Pilot Flying |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy |
Narrative:
During the boarding process an elderly couple; mentioned to the 'a' flight attendant; that they had two full medical oxygen bottles in their checked baggage. We contacted operations and they removed the passengers and retrieved their luggage with the full medical oxygen bottles. The a flight attendant discovered it in a conversation while greeting them during boarding. It appears the oxygen bottles were missed during tsa screening of checked baggage. The couple may have been incorrectly advised by company reservations personnel that they could check the oxygen.1) discuss with tsa that two full medical oxygen bottles made it through screening. 2) ensure reservations agents are thoroughly trained regarding transportation of medical oxygen 3) revise flight manual regarding transportation of passenger medical oxygen. Both the first officer and I searched and could find no clear language regarding the prohibition of transporting passenger supplied oxygen.
Original NASA ASRS Text
Title: B737 flight crew was alerted by a Flight Attendant that a couple had checked in their baggage two full size oxygen bottles.
Narrative: During the boarding process an elderly couple; mentioned to the 'A' Flight Attendant; that they had two full medical oxygen bottles in their checked baggage. We contacted operations and they removed the passengers and retrieved their luggage with the full medical oxygen bottles. The A Flight Attendant discovered it in a conversation while greeting them during boarding. It appears the oxygen bottles were missed during TSA screening of checked baggage. The couple may have been incorrectly advised by company reservations personnel that they could check the oxygen.1) Discuss with TSA that two full medical oxygen bottles made it through screening. 2) Ensure reservations agents are thoroughly trained regarding transportation of medical oxygen 3) Revise flight manual regarding transportation of passenger medical oxygen. Both the First Officer and I searched and could find no clear language regarding the prohibition of transporting passenger supplied oxygen.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.