37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 959167 |
Time | |
Date | 201107 |
Aircraft 1 | |
Make Model Name | B767-300 and 300 ER |
Operating Under FAR Part | Part 121 |
Person 1 | |
Function | Pilot Not Flying |
Experience | Flight Crew Last 90 Days 180 Flight Crew Total 14000 Flight Crew Type 2815 |
Events | |
Anomaly | Deviation - Procedural Published Material / Policy |
Narrative:
I recently completed computer based merger integration training which changes the way we respond to inflight emergencies. That training is entirely inadequate. We have pilots on the [airline X] side of this company -- the most junior of whom have been here approximately 14 years; the most senior 35-40 years -- all operating under the same SOP using the qrc (quick reference card) located in the center of the cockpit dashboard. We have all practiced responding to our emergency procedures using this system in the simulators at least every 9 months; not to mention those who have actually responded to inflight emergencies.this new computer training has you read a condensed manual and view 2 videos. There is no practice using the new QRH (quick reference handbook); which is approximately 1-1/2 inches thick kept somewhere on the side of the pilot seats; and which looks cumbersome to quickly respond to inflight emergencies and possibly easy to get lost in the checklist. The first time line pilots will see and potentially use these procedures will be upon implementation; inflight with passengers on board; never having ever practiced using them in a non-jeopardy type situation (i.e. A simulator) where if you make a mistake you do no harm to anyone.when I first logged into the training program I had pictures; but no audio. I was; nonetheless; allowed to advance through the program. I eventually found a method that got me both and I was able to complete the computer training program. Do I feel competent to fly with this new procedure? No; because I haven't had a chance to practice in a simulator using the new QRH in the dark; wearing smoke goggles; and an oxygen mask just to see how cumbersome the event could be under the worst possible conditions; let alone just practice the emergency procedures using the new QRH under ideal conditions to learn the 'new' way of doing business.there have been other pilots who had problems with the training and they were just advanced in the program by the it help desk folks without actually viewing the required pages. Others got wrong answers and still passed. Still others stopped a couple frames short of the end of training and were signed off without having finished the course.I feel this new sidestep method of training is unsafe and places our flight crew and passengers in a potentially perilous situation. I am not surprised that the corporation has pursued this course of training; because it saves them money and puts it on a fast track to show wall street that they will be one big company; which to bean counters [means] profit. But one airplane accident will wipe out all of that profit. Apparently they are willing to roll the dice on the potential outcome; I am not.
Original NASA ASRS Text
Title: An air carrier pilot discussed shortcomings associated with computer based training of emergency procedures intended to create a common SOP for pilots from two airlines implementing a merger.
Narrative: I recently completed computer based merger integration training which changes the way we respond to inflight emergencies. That training is entirely inadequate. We have pilots on the [Airline X] side of this company -- the most junior of whom have been here approximately 14 years; the most senior 35-40 years -- all operating under the same SOP using the QRC (quick reference card) located in the center of the cockpit dashboard. We have all practiced responding to our emergency procedures using this system in the simulators at least every 9 months; not to mention those who have actually responded to inflight emergencies.This new Computer Training has you read a condensed manual and view 2 videos. There is no practice using the new QRH (quick reference handbook); which is approximately 1-1/2 inches thick kept somewhere on the side of the pilot seats; and which looks cumbersome to quickly respond to inflight emergencies and possibly easy to get lost in the checklist. The first time line pilots will see and potentially use these procedures will be upon implementation; inflight with passengers on board; never having ever practiced using them in a non-jeopardy type situation (i.e. a simulator) where if you make a mistake you do no harm to anyone.When I first logged into the training program I had pictures; but no audio. I was; nonetheless; allowed to advance through the program. I eventually found a method that got me both and I was able to complete the Computer Training program. Do I feel competent to fly with this new procedure? No; because I haven't had a chance to practice in a simulator using the new QRH in the dark; wearing smoke goggles; and an oxygen mask just to see how cumbersome the event could be under the worst possible conditions; let alone just practice the emergency procedures using the new QRH under ideal conditions to learn the 'new' way of doing business.There have been other pilots who had problems with the training and they were just advanced in the program by the IT help desk folks without actually viewing the required pages. Others got wrong answers and still passed. Still others stopped a couple frames short of the end of training and were signed off without having finished the course.I feel this new sidestep method of training is unsafe and places our flight crew and passengers in a potentially perilous situation. I am not surprised that the corporation has pursued this course of training; because it saves them money and puts it on a fast track to show Wall Street that they will be one big company; which to bean counters [means] profit. But one airplane accident will wipe out all of that profit. Apparently they are willing to roll the dice on the potential outcome; I am not.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.