Narrative:

[On] right engine (CF6 80-C2); [the] outboard thrust reverser half failed to stow fully on landing. MEL 78-01 was authorized for use and maintenance procedures (mp) chapter 78-01-00 to lock-out [the] reverser was provided to contract aircraft maintenance technicians (amts). Mp was fully accomplished prior to dispatch and the required logbook entries [were] completed.contract amts had failed to advise local maintenance control that the root cause was lower flexshaft damage; requiring flexshaft section removal. Aircraft operated a flight [from] ZZZZ to ZZZ1 normally; where it was taken out of service for trouble shooting and repairs of MEL 78-01 [deferral]. Upper and lower flexshafts and lower ballscrew actuator planned for replacement.

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Original NASA ASRS Text

Title: A Maintenance Controller reports that a Contract Mechanic failed to advise local Maintenance Control that the root cause of a company aircraft's CF6-80 engine thrust reverser (T/R) half failing to fully stow on landing was due to lower flexshaft damage. Proper MEL deferral of right outboard T/R required damaged flexshaft section removal prior to dispatch.

Narrative: [On] right engine (CF6 80-C2); [the] outboard thrust reverser half failed to stow fully on landing. MEL 78-01 was authorized for use and Maintenance Procedures (MP) chapter 78-01-00 to lock-out [the] reverser was provided to Contract Aircraft Maintenance Technicians (AMTs). MP was fully accomplished prior to Dispatch and the required logbook entries [were] completed.Contract AMTs had failed to advise local Maintenance Control that the root cause was lower flexshaft damage; requiring flexshaft section removal. Aircraft operated a flight [from] ZZZZ to ZZZ1 normally; where it was taken out of service for trouble shooting and repairs of MEL 78-01 [deferral]. Upper and lower flexshafts and lower ballscrew actuator planned for replacement.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.