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An air carrier captain reported hardware difficulties when attempting to do company required computer based training. In addition; he cited the substandard manner in which the training was managed with respect to instruction/inquiry and monitoring/testing of pilot progress and grasp of the subject matter.
| Attributes | |
| ACN | 959588 |
| Time | |
| Date | 201107 |
| Aircraft 1 | |
| Make Model Name | No Aircraft |
| Person 1 | |
| Function | Pilot Flying Check Pilot Captain |
| Experience | Flight Crew Last 90 Days 210 Flight Crew Total 21000 Flight Crew Type 15000 |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy |
Narrative:
The required phase training did not support my non-pc home computer system. I had to purchase a small pc to try to complete the training. The up to date software installed on the new computer did not support the training software and I had to search and download an older version to get the program to work. This action made some of the current software not work. I then completed only a portion of the required training. When I tried to resume the course it showed me as 'completed'. I did not complete the course! This training is substandard because of: hardware and software requirements; lack of a person to talk to with any questions that I may have; no hands on materials to reference; and the company shows it as completed without me doing so.
Original NASA ASRS Text
Title: An air carrier Captain reported hardware difficulties when attempting to do company required computer based training. In addition; he cited the substandard manner in which the training was managed with respect to instruction/inquiry and monitoring/testing of pilot progress and grasp of the subject matter.
Narrative: The required phase training did not support my non-PC home computer system. I had to purchase a small PC to try to complete the training. The up to date software installed on the new computer did not support the training software and I had to search and download an older version to get the program to work. This action made some of the current software not work. I then completed only a portion of the required training. When I tried to resume the course it showed me as 'completed'. I did not complete the course! This training is substandard because of: hardware and software requirements; lack of a person to talk to with any questions that I may have; no hands on materials to reference; and the company shows it as completed without me doing so.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.