Narrative:

Previous dispatcher [was] unable to send release document with current release number. I was also unable to send with current release number. Manual pencil entries had to be made and significant confusion occurred delaying flight departure. This is a continuing problem with our company equipment.

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Original NASA ASRS Text

Title: Dispatcher expressed concern regarding the restrictions using company flight planning equipment.

Narrative: Previous Dispatcher [was] unable to send release document with current release number. I was also unable to send with current release number. Manual pencil entries had to be made and significant confusion occurred delaying flight departure. This is a continuing problem with our company equipment.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.