ZMA controller described an airspace incursion event listing human factor failures as the reason for...

Narrative:

R46 called me for a point out; I didn't catch the call sign or even where the point out was located. I asked 'point out on who?' and then he gave his initials and hung up. I then called D46 and asked them who was it that their r-side was pointing out. The controller then gave me the point out; I said 'no display'. The controller then proceeded to pvd the aircraft on our scope. In the background; I hear the controller's r-side state that I said point out approve already. When the aircraft was finally on my scope; he was already out of 17;500 ft and still within our airspace. I then approved the point out. When making phone calls; listen to what the controller is saying; not what you think they're saying. It also seemed that the aircraft was climbing prior to the initial point out. So not to do reverse coordination.

Original NASA ASRS Text

Title: ZMA Controller described an airspace incursion event listing human factor failures as the reason for the occurrence.

Narrative: R46 called me for a point out; I didn't catch the call sign or even where the point out was located. I asked 'Point out on who?' and then he gave his initials and hung up. I then called D46 and asked them who was it that their R-Side was pointing out. The Controller then gave me the point out; I said 'no display'. The Controller then proceeded to PVD the aircraft on our scope. In the background; I hear the Controller's R-Side state that I said point out approve already. When the aircraft was finally on my scope; he was already out of 17;500 FT and still within our airspace. I then approved the point out. When making phone calls; listen to what the controller is saying; not what you think they're saying. It also seemed that the aircraft was climbing prior to the initial point out. So not to do reverse coordination.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1017612
Time
Date	201206
Local Time Of Day	1201-1800
Place
Locale Reference	ZMA.ARTCC
State Reference	FL
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Make Model Name	B767-300 and 300 ER
Operating Under FAR Part	Part 121
Flight Phase	Climb
Flight Plan	IFR
Person 1
Function	Enroute
Qualification	Air Traffic Control Fully Certified
Person 2
Function	Enroute
Qualification	Air Traffic Control Fully Certified
Events
Anomaly	ATC Issue All Types Airspace Violation All Types Deviation - Procedural Published Material / Policy

ZMA controller described an airspace incursion event listing human factor failures as the reason for the occurrence.