Narrative:

There is an issue [with] pilots (captains?) which happened to me for the fourth time in less than two months. These are pilots who have told me they want boarding to happen quickly because they are in a rush to get home. It makes me very uncomfortable to know that a pilot is doing his/her job in haste. This can only lead to dangerous mistakes. Having made the announcement for flight attendants to arm doors; although each time the flight attendants were proactive with passenger compliance during boarding; it often takes a bit of time for them to get aft and arm their door(s). These pilots have yelled to me from the cockpit; 'what's taking so long?' and I explain they are just doing what must be done. The captains will then get on the PA and say; 'arm aft door(s);' or something to that effect. The passengers hear this and react as if the flight attendants don't know what they're doing. It's embarrassing and unprofessional. More seriously; it flusters; distracts and intimidates the flight attendants who; in turn; overlook important issues; possibly allowing mistakes to happen. They then tell me their doors are armed and the cabin is secure; although they have not really had the chance to complete their compliance; so the cabin is; in reality; not secure. We all want to depart just as swiftly as possible; but safety and regulatory matters should not be jeopardized to achieve this. It would be appreciated and of importance if the pilots could be reminded that the flight attendants do have quite a bit to contend with and a lot of it can happen last minute; while a csr is usually standing at the cockpit door telling the pilots; 'if the flight attendants would hurry up' they could push back. Just because the last passenger has boarded the aircraft does not mean that all is safe in the cabin for push back.

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Original NASA ASRS Text

Title: Flight Attendant contends that flight crew and CSRs telling cabin crew to expedite passenger loading and cabin preparation jeopardizes safety.

Narrative: There is an issue [with] pilots (captains?) which happened to me for the fourth time in less than two months. These are pilots who have told me they want boarding to happen quickly because they are in a rush to get home. It makes me very uncomfortable to know that a pilot is doing his/her job in haste. This can only lead to dangerous mistakes. Having made the announcement for flight attendants to arm doors; although each time the flight attendants were proactive with passenger compliance during boarding; it often takes a bit of time for them to get aft and arm their door(s). These pilots have yelled to me from the cockpit; 'What's taking so long?' and I explain they are just doing what must be done. The captains will then get on the PA and say; 'Arm aft door(s);' or something to that effect. The passengers hear this and react as if the flight attendants don't know what they're doing. It's embarrassing and unprofessional. More seriously; it flusters; distracts and intimidates the flight attendants who; in turn; overlook important issues; possibly allowing mistakes to happen. They then tell me their doors are armed and the cabin is secure; although they have not really had the chance to complete their compliance; so the cabin is; in reality; not secure. We all want to depart just as swiftly as possible; but safety and regulatory matters should not be jeopardized to achieve this. It would be appreciated and of importance if the pilots could be reminded that the flight attendants do have quite a bit to contend with and a lot of it can happen last minute; while a CSR is usually standing at the cockpit door telling the pilots; 'If the flight attendants would hurry up' they could push back. Just because the last passenger has boarded the aircraft does not mean that all is safe in the cabin for push back.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.