Narrative:

Intermediate level off at FL290. Center was heard by crew to say, '(call sign) 88, turn right to 090 degrees, climb and maintain FL370' (our requested final). First officer acknowledged '(call sign) 88 turning right to 090 degrees, out of FL290, climbing to FL370.' while passing FL296 center asked our altitude, and when confirmed, controller said to descend immediately to FL290. We then discovered the clearance was meant for flight 80 of the same company, right behind us. No other problems encountered. Our flight topped out at FL297 before returning to FL290. This is the continuing problem of similar call signs. Companies could perhaps make a better effort at not so similar call signs. Controller said our readback was blocked by 80's readback. Who really knows if it was our misunderstanding or controller actually said and heard wrong call sign? I don't know the solution to this problem, but it's a big one

Google
 

Original NASA ASRS Text

Title: WDB FLT CREW TOOK CLRNC MEANT FOR A SIMILAR NUMBERED SAME COMPANY FLT.

Narrative: INTERMEDIATE LEVEL OFF AT FL290. CENTER WAS HEARD BY CREW TO SAY, '(CALL SIGN) 88, TURN RIGHT TO 090 DEGS, CLB AND MAINTAIN FL370' (OUR REQUESTED FINAL). F/O ACKNOWLEDGED '(CALL SIGN) 88 TURNING RIGHT TO 090 DEGS, OUT OF FL290, CLBING TO FL370.' WHILE PASSING FL296 CENTER ASKED OUR ALT, AND WHEN CONFIRMED, CTLR SAID TO DSND IMMEDIATELY TO FL290. WE THEN DISCOVERED THE CLRNC WAS MEANT FOR FLT 80 OF THE SAME COMPANY, RIGHT BEHIND US. NO OTHER PROBS ENCOUNTERED. OUR FLT TOPPED OUT AT FL297 BEFORE RETURNING TO FL290. THIS IS THE CONTINUING PROB OF SIMILAR CALL SIGNS. COMPANIES COULD PERHAPS MAKE A BETTER EFFORT AT NOT SO SIMILAR CALL SIGNS. CTLR SAID OUR READBACK WAS BLOCKED BY 80'S READBACK. WHO REALLY KNOWS IF IT WAS OUR MISUNDERSTANDING OR CTLR ACTUALLY SAID AND HEARD WRONG CALL SIGN? I DON'T KNOW THE SOLUTION TO THIS PROB, BUT IT'S A BIG ONE

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.