B767 first officer laments the lack of information provided by his company on the location of volcan...

Narrative:

I was going to let this go but cannot. We had a near event with volcanic ash that could've been completely avoided/threat negated with better local information. Ie: wifi. The call to me at my home seemed (at least initially) very hostile. Like I had made a severe misjudgment. Remember; I was the bunkie. Did you receive a report from either of the flyers? You complained the report wasn't detailed enough; did I put a 20 min limit on filling this form out? I advocated that we should cancel the flight. The captain and flying first officer (first officer) felt it was safe to go. We worked out a compromise that we all could live with (especially after finally being able to plot forecast path compared to SID. The captain advocated a delay of up to 5 mins; the 6th min we cancel. The flying first officer and I agreed to this very firm number. On takeoff while the two flyers concentrated on the SID; terrain and obstacles I stayed eyes out searching for any type of haze. We missed it all.the question should not have been directed at me and my actions but on the reason for the report to start with. Why does our airline not have a place where sufficient data can be obtained to plan a safe; comfortable; route/flight plan avoiding any and all 'issues.'

Original NASA ASRS Text

Title: B767 First Officer laments the lack of information provided by his company on the location of volcanic ash departing SCEL and the company's response to his earlier report on the subject.

Narrative: I was going to let this go but cannot. We had a near event with volcanic ash that could've been completely avoided/threat negated with better local information. Ie: wifi. The call to me at my home seemed (at least initially) very hostile. Like I had made a severe misjudgment. Remember; I was the bunkie. Did you receive a report from either of the Flyers? You complained the report wasn't detailed enough; did I put a 20 min limit on filling this form out? I advocated that we should cancel the flight. The Captain and Flying First Officer (FO) felt it was safe to go. We worked out a compromise that we all could live with (especially after finally being able to plot forecast path compared to SID. The Captain advocated a delay of up to 5 mins; the 6th min we cancel. The flying FO and I agreed to this very firm number. On takeoff while the two flyers concentrated on the SID; terrain and obstacles I stayed eyes out searching for any type of haze. We missed it all.The question should not have been directed at me and my actions but on the reason for the report to start with. Why does our airline NOT have a place where sufficient data can be obtained to plan a safe; comfortable; route/flight plan avoiding any and all 'issues.'

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1258977
Time
Date	201504
Local Time Of Day	1801-2400
Place
Locale Reference	SCEL.Airport
State Reference	FO
Environment
Flight Conditions	VMC
Aircraft 1
Make Model Name	B767 Undifferentiated or Other Model
Flight Phase	Other N/A
Flight Plan	IFR
Person 1
Function	First Officer Pilot Not Flying Relief Pilot
Qualification	Flight Crew Air Transport Pilot (ATP)
Experience	Flight Crew Last 90 Days 250 Flight Crew Total 16000 Flight Crew Type 6000
Events
Anomaly	Inflight Event / Encounter Other / Unknown

B767 first officer laments the lack of information provided by his company on the location of volcanic ash departing scel and the company's response to his earlier report on the subject.