<< >> NASA ASRS Report 131647, December 1989

Acrplt complains of being held high on STAR arrival into lax and then not getting satisfactory responses from ARTCC radar controller. Clearance readback hearback a problem.

Attributes
ACN	131647
Time
Date	198912
Day	Thu
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : lax
State Reference	CA
Altitude	msl bound lower : 8000 msl bound upper : 19000
Environment
Flight Conditions	VMC
Light	Night
Aircraft 1
Controlling Facilities	artcc : zla tracon : lax
Operator	common carrier : air carrier
Make Model Name	Medium Large Transport, Low Wing, 2 Turbojet Eng
Flight Phase	cruise other cruise other descent other
Route In Use	arrival : profile descent arrival other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp
Experience	flight time last 90 days : 143 flight time total : 12830 flight time type : 127
ASRS Report	131647
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Events
Anomaly	non adherence : published procedure other anomaly other
Independent Detector	other flight crewa
Resolutory Action	none taken : anomaly accepted
Consequence	Other
Supplementary
Primary Problem	ATC Human Performance
Air Traffic Incident	Operational Deviation
Situations
ATC Facility	procedure or policy : unspecified

Narrative:

ZLA was very busy and they did not clear us below 19000' until 45 mi from lax. Finally when we got a reminder in, her reply was 'now cleared for the civit profile, cross arnes at or about 10000',' and in the same breath continued talking to other aircraft. To notify her that we could not make our suzzy or fueler restriction was impossible--and when we finally got through to ask for relief, she did not give us relief, but told us to contact approach control and continued talking to other aircraft with no breaks. Approach just cleared us for a visibility to follow an aircraft ahead. They made no mention of altitudes, when we complained that center held us too high.

Related reports:

• Reporter unable to gain satisfactory service from laughlin a...
• Controller at socal TRACON contends that the ics communicati...
• Air carrier experiences less than satisfactory ATC handling ...
• A B737-400 pressurization controller failed on takeoff; so a...

	Enter your search terms Submit search form
	Web www.37000feet.com

Original NASA ASRS Text

Title: ACRPLT COMPLAINS OF BEING HELD HIGH ON STAR ARR INTO LAX AND THEN NOT GETTING SATISFACTORY RESPONSES FROM ARTCC RADAR CTLR. CLRNC READBACK HEARBACK A PROBLEM.

Narrative: ZLA WAS VERY BUSY AND THEY DID NOT CLR US BELOW 19000' UNTIL 45 MI FROM LAX. FINALLY WHEN WE GOT A REMINDER IN, HER REPLY WAS 'NOW CLRED FOR THE CIVIT PROFILE, CROSS ARNES AT OR ABOUT 10000',' AND IN THE SAME BREATH CONTINUED TALKING TO OTHER ACFT. TO NOTIFY HER THAT WE COULD NOT MAKE OUR SUZZY OR FUELER RESTRICTION WAS IMPOSSIBLE--AND WHEN WE FINALLY GOT THROUGH TO ASK FOR RELIEF, SHE DID NOT GIVE US RELIEF, BUT TOLD US TO CONTACT APCH CTL AND CONTINUED TALKING TO OTHER ACFT WITH NO BREAKS. APCH JUST CLRED US FOR A VIS TO FOLLOW AN ACFT AHEAD. THEY MADE NO MENTION OF ALTS, WHEN WE COMPLAINED THAT CENTER HELD US TOO HIGH.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.