Narrative:

While seated before pushback, I noticed the gate agents having difficulty with the entry door closing. I exited the cockpit and learned that the jetway had possibly come in contact with the door. I requested a mechanic inspect the door and door seal for airworthiness. The mechanic then spoke with the company maintenance people in pittsburgh, inspected the door and said it 'looks good, looks ok.' no maintenance was performed at this time. I then reentered the aircraft and conducted a normal pushback taxi for takeoff. While awaiting our turn for takeoff, the head F/a informed me that there was light visible from the lower door area. I requested that the first officer verify this, which he did. Thus, in the interest of safety, a return to the gate was accomplished whereupon further inspection noted a small dent in the outer lower left-hand corner. The mechanic was resummoned, the write-up was accomplished, the passenger were deplaned and a pressurization check was performed. A maintenance ferry to pit was accomplished at 17000', with the aircraft pressurizing normally throughout.

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Original NASA ASRS Text

Title: ACR MLG ENTRY DOOR DAMAGED BY CONTACT WITH JETWAY.

Narrative: WHILE SEATED BEFORE PUSHBACK, I NOTICED THE GATE AGENTS HAVING DIFFICULTY WITH THE ENTRY DOOR CLOSING. I EXITED THE COCKPIT AND LEARNED THAT THE JETWAY HAD POSSIBLY COME IN CONTACT WITH THE DOOR. I REQUESTED A MECH INSPECT THE DOOR AND DOOR SEAL FOR AIRWORTHINESS. THE MECH THEN SPOKE WITH THE COMPANY MAINT PEOPLE IN PITTSBURGH, INSPECTED THE DOOR AND SAID IT 'LOOKS GOOD, LOOKS OK.' NO MAINT WAS PERFORMED AT THIS TIME. I THEN REENTERED THE ACFT AND CONDUCTED A NORMAL PUSHBACK TAXI FOR TKOF. WHILE AWAITING OUR TURN FOR TKOF, THE HEAD F/A INFORMED ME THAT THERE WAS LIGHT VISIBLE FROM THE LOWER DOOR AREA. I REQUESTED THAT THE F/O VERIFY THIS, WHICH HE DID. THUS, IN THE INTEREST OF SAFETY, A RETURN TO THE GATE WAS ACCOMPLISHED WHEREUPON FURTHER INSPECTION NOTED A SMALL DENT IN THE OUTER LOWER LEFT-HAND CORNER. THE MECH WAS RESUMMONED, THE WRITE-UP WAS ACCOMPLISHED, THE PAX WERE DEPLANED AND A PRESSURIZATION CHK WAS PERFORMED. A MAINT FERRY TO PIT WAS ACCOMPLISHED AT 17000', WITH THE ACFT PRESSURIZING NORMALLY THROUGHOUT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.