Narrative:

After departing late due to a late inbound aircraft; we had taxied out and were number 4 for takeoff. I was phoned by the captain to tell me were going back to the gate as some hazmat cargo had been incorrectly loaded. After we had the issue resolved; had taken off; and were at cruise I had time to ask the captain what had happened. He told me that when we were in line to take off; he had contacted the company for final weights; to be told that they asked him to return to the gate. He said that he had not been notified at any time to return to the gate. After further discussion he was told that some hazmat cargo had not been loaded correctly and that it didn't have the required padding of luggage surrounding it. I expressed my concern over the confusion as to whether they had been told to return to the gate (he was adamant that he had not been told) and when and how had the company been alerted to the cargo being incorrectly loaded after we had already left the gate and had got so far. I was and am concerned as to how was the error discovered; and why it happened in the first place?

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Original NASA ASRS Text

Title: Air carrier Flight Attendant reported the aircraft returned to the gate when the Captain was advised some HazMat had been improperly loaded.

Narrative: After departing late due to a late inbound Aircraft; we had taxied out and were number 4 for takeoff. I was phoned by the Captain to tell me were going back to the gate as some Hazmat cargo had been incorrectly loaded. After we had the issue resolved; had taken off; and were at cruise I had time to ask the Captain what had happened. He told me that when we were in line to take off; he had contacted the company for final weights; to be told that they asked him to return to the gate. He said that he had not been notified at any time to return to the gate. After further discussion he was told that some hazmat cargo had not been loaded correctly and that it didn't have the required padding of luggage surrounding it. I expressed my concern over the confusion as to whether they had been told to return to the gate (he was adamant that he had not been told) and when and how had the company been alerted to the cargo being incorrectly loaded after we had already left the gate and had got so far. I was and am concerned as to how was the error discovered; and why it happened in the first place?

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.