Narrative:

B777-200 aircraft was cleared for dispatch from the tower at [gate X]. During pushback the pilot frantically called to stop dispatch. The tower had cleared another aircraft to approach [gate Y]. The dispatcher had to make an abrupt emergency stop of the aircraft. It was such a hard stop that maintenance ran out to the aircraft thinking that they broke a tow bar. The dispatcher was very rattled by this incident but was glad that no damage occurred.

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Original NASA ASRS Text

Title: ORD Ramp Agent reported a pushback had to be abruptly stopped because another aircraft had been cleared into an adjacent gate.

Narrative: B777-200 aircraft was cleared for Dispatch from the Tower at [gate X]. During pushback the Pilot frantically called to stop dispatch. The Tower had cleared another Aircraft to approach [gate Y]. The dispatcher had to make an abrupt emergency stop of the aircraft. It was such a hard stop that Maintenance ran out to the aircraft thinking that they broke a tow bar. The dispatcher was very rattled by this incident but was glad that no damage occurred.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.