Narrative:

I just started working here [recently.] my findings so far; no right&I log allowed or available no matter scope or depth of maintenance. I was given a strut gauge 3 months out of calibration to service a nose landing gear (nlg) I refused. No torque wrench documentation in corridor. Tool sign out sheet only has name date out/in.no traceability to without; item # etc. No fall protection program. I stood my ground and forced the issue and they bought some anchor points and reels after I spent weeks doing heavy maintenance on the tail section with no (none) harness; lanyard or reel. I was 20 feet up!!I have worked on the these types of planes but rarely have to sign my work off. I have no idea who is signing my work off at times. I do a huge amount of work and nothing to officially sign off?? That is weird! No safety program at all. I saw and heard a lead ask tech sometimes if they can sign off the techs work using the techs own [company] log in. Ok's to install never documented and sometimes given without proper inspection before install or close.I have been given tasks with no maintenance manual (MM). It is not standard for mechanics here to look up their MM. Supervisor is too busy to print everything out many times I only get a page or two.culture is not safe and needs major attention to standard practice. General manager (gm) literally told me feds come once a year; well it is very obvious.over utilizing part 91 maintenance is abused at this facility in my opinion. It should be part 145 maintenance safety and documentation of maintenance on the floor is an issue here.I am reporting because [this company] does not operate like the other 20+ facilities I have worked at. They fall below standards in my opinion gm is driving this way of doing and approaching maintenance.we never have morning debrief; info is spread word of mouth only. Gm told me he thinks the meetings are a waste of time. [This company] is operating using other people's log instruments to manufacturer website portals. Not sure if this is a violation. Communication between leadership and techs is low priority. Constant threats of firing to motivate techs. By supervisors/leads and yes we reported it to gm. Still happening all the time. I was physically assaulted by a lead tech. Gm just rationalized the lead techs behavior with no reprimand. This was over my refusal to use a 3 month out of calendar strut gauge on a nlg. I was super pissed at this injustice!!techs that are new to aviation are not trained on any aircraft we service that I am aware of. No school offered. For me this all adds up to an accident waiting to happen.[this company] is trying but not hard enough. If I plan to work there long term it needs to be run by the book. Safety; quality and obedience of the standard practices.

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Original NASA ASRS Text

Title: A Maintenance Technician reported that the work environment and culture at this work place is not safe and standard practices are not followed.

Narrative: I just started working here [recently.] My findings so far; no R&I log allowed or available no matter scope or depth of maintenance. I was given a strut gauge 3 months out of calibration to service a Nose Landing Gear (NLG) I refused. No torque wrench documentation in corridor. Tool sign out sheet only has name date out/in.no traceability to without; item # etc. No fall protection program. I stood my ground and forced the issue and they bought some anchor points and reels after I spent weeks doing heavy maintenance on the tail section with no (none) harness; lanyard or reel. I was 20 feet up!!I have worked on the these types of planes but rarely have to sign my work off. I have no idea who is signing my work off at times. I do a huge amount of work and nothing to officially sign off?? That is weird! No safety program at all. I saw and heard a lead ask tech sometimes if they can sign off the techs work using the techs own [company] log in. Ok's to install never documented and sometimes given without proper inspection before install or close.I have been given tasks with no Maintenance Manual (MM). It is not standard for mechanics here to look up their MM. Supervisor is too busy to print everything out many times I only get a page or two.Culture is not safe and needs major attention to standard practice. General Manager (GM) literally told me feds come once a year; well it is very obvious.Over utilizing part 91 maintenance is abused at this facility in my opinion. It should be part 145 maintenance safety and documentation of maintenance on the floor is an issue here.I am reporting because [this company] does not operate like the other 20+ facilities I have worked at. They fall below standards in my opinion GM is driving this way of doing and approaching maintenance.We never have morning debrief; info is spread word of mouth only. GM told me he thinks the meetings are a waste of time. [This company] is operating using other people's log instruments to manufacturer website portals. Not sure if this is a violation. Communication between leadership and techs is low priority. Constant threats of firing to motivate techs. by supervisors/leads and yes we reported it to GM. Still happening all the time. I was physically assaulted by a lead tech. GM just rationalized the lead techs behavior with no reprimand. This was over my refusal to use a 3 month out of calendar strut gauge on a NLG. I was super pissed at this injustice!!Techs that are new to aviation are not trained on any aircraft we service that I am aware of. No school offered. For me this all adds up to an accident waiting to happen.[This company] is trying but not hard enough. If I plan to work there long term it needs to be run by the book. Safety; quality and obedience of the standard practices.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.