Widebody transport aircraft struck jetway with engine cowling while taxiing into gate.

Attributes
ACN	156887
Time
Date	199009
Day	Fri
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : cph
State Reference	FO
Altitude	agl bound lower : 0 agl bound upper : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Widebody, Low Wing, 3 Turbojet Eng
Navigation In Use	Other
Flight Phase	ground other : taxi
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp pilot : instrument pilot : commercial
Experience	flight time last 90 days : 220 flight time total : 12000 flight time type : 220
ASRS Report	156887
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : instrument pilot : commercial pilot : atp
Events
Anomaly	non adherence : published procedure other anomaly other
Independent Detector	other flight crewa
Resolutory Action	none taken : unable
Consequence	other
Supplementary
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	Pilot Deviation

Narrative:

Struck jetway at gate cph at XX00 am local time. Ground personnel failed to turn on the automated electronic parking system. Captain failed to stop aircraft prior to #1 cowling striking on occupied jetway. The taxi stand appeared normal as 5-7 ground personnel were waiting where they normally wait to plug in ground equipment. Sun line at XX00 am made it difficult to determine that system was not armed. Some stations have a red light to indicate not to come in where no signalled directions are given. Pilot thought system was armed, taxied in slowly, stopped aircraft at least once when felt aircraft getting in close to terminal. Proceeded again very slowly to line up papa bars with lit tube to no avail. Jetway had not been raised for aircraft or perhaps cowling would have missed it. All 3 pilots were alert to the problem and were attempting to help. Pilot had never been to cph before. Aircraft was late departing oslo to cph. Ground personnel were alerted too late as to ETA to proceed to gate and arm system. Recommend red light to indicate to unfamiliar pilots not to enter area until ready for same.

Original NASA ASRS Text

Title: WDB ACFT STRUCK JETWAY WITH ENGINE COWLING WHILE TAXIING INTO GATE.

Narrative: STRUCK JETWAY AT GATE CPH AT XX00 AM LCL TIME. GND PERSONNEL FAILED TO TURN ON THE AUTOMATED ELECTRONIC PARKING SYS. CAPT FAILED TO STOP ACFT PRIOR TO #1 COWLING STRIKING ON OCCUPIED JETWAY. THE TAXI STAND APPEARED NORMAL AS 5-7 GND PERSONNEL WERE WAITING WHERE THEY NORMALLY WAIT TO PLUG IN GND EQUIP. SUN LINE AT XX00 AM MADE IT DIFFICULT TO DETERMINE THAT SYS WAS NOT ARMED. SOME STATIONS HAVE A RED LIGHT TO INDICATE NOT TO COME IN WHERE NO SIGNALLED DIRECTIONS ARE GIVEN. PLT THOUGHT SYS WAS ARMED, TAXIED IN SLOWLY, STOPPED ACFT AT LEAST ONCE WHEN FELT ACFT GETTING IN CLOSE TO TERMINAL. PROCEEDED AGAIN VERY SLOWLY TO LINE UP PAPA BARS WITH LIT TUBE TO NO AVAIL. JETWAY HAD NOT BEEN RAISED FOR ACFT OR PERHAPS COWLING WOULD HAVE MISSED IT. ALL 3 PLTS WERE ALERT TO THE PROB AND WERE ATTEMPTING TO HELP. PLT HAD NEVER BEEN TO CPH BEFORE. ACFT WAS LATE DEPARTING OSLO TO CPH. GND PERSONNEL WERE ALERTED TOO LATE AS TO ETA TO PROCEED TO GATE AND ARM SYS. RECOMMEND RED LIGHT TO INDICATE TO UNFAMILIAR PLTS NOT TO ENTER AREA UNTIL READY FOR SAME.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.