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A320 captain reported numerous fasteners not installed correctly and was chided by contract maintenance for writing them up.
| Attributes | |
| ACN | 1703540 |
| Time | |
| Date | 201911 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Fuselage Fairings |
| Person 1 | |
| Function | Captain Pilot Flying |
| Qualification | Flight Crew Air Transport Pilot (ATP) Flight Crew Multiengine Flight Crew Instrument |
| Experience | Flight Crew Last 90 Days 41 Flight Crew Type 1493 |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Maintenance Deviation - Procedural Published Material / Policy |
Narrative:
Aircraft in ZZZ. I performed the walk around and found the attached write ups. When the mechanic arrived he found an additional; not previously addressed; discrepancies (8 more fastener issues). I look at pilot logs and see the unprofessional comments made by the operations manager. This is not the first time an operations manager in ZZZ has made unprofessional comments that required me to file a report. The other issue I had was with a maintenance control mechanic. The ZZZ contract mechanic asked that I listen in on his conversation with the maintenance control mechanic. After maintenance control finished his conversation with the mechanic I asked if he could clarify something he said. The maintenance control mechanic rudely said he will not talk to me and said if I have a problem with that I should contact my flight office.what kind of operation are we running here! Please look at where this aircraft overnighted and note the mechanic wrote many write ups for missing fasteners.I would very much like an apology from maintenance control.
Original NASA ASRS Text
Title: A320 Captain reported numerous fasteners not installed correctly and was chided by Contract Maintenance for writing them up.
Narrative: Aircraft in ZZZ. I performed the walk around and found the attached write ups. When the Mechanic arrived he found an additional; not previously addressed; discrepancies (8 more fastener issues). I look at pilot logs and see the unprofessional comments made by the Operations Manager. This is not the first time an Operations Manager in ZZZ has made unprofessional comments that required me to file a report. The other issue I had was with a Maintenance Control Mechanic. The ZZZ Contract Mechanic asked that I listen in on his conversation with the Maintenance Control Mechanic. After Maintenance Control finished his conversation with the mechanic I asked if he could clarify something he said. The Maintenance Control Mechanic rudely said he will not talk to me and said if I have a problem with that I should contact my flight office.What kind of operation are we running here! Please look at where this aircraft overnighted and note the mechanic wrote many write ups for missing fasteners.I would very much like an apology from Maintenance Control.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.