Flight attendants reported 3 guests were unhappy with seating arrangements.

Attributes
ACN	1752989
Time
Date	202007
Local Time Of Day	0601-1200
Place
Locale Reference	ZZZ.Airport
State Reference	US
Aircraft 1
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Flight Phase	Parked
Flight Plan	IFR
Person 1
Function	Flight Attendant In Charge
Qualification	Flight Attendant Current
Events
Anomaly	Deviation - Procedural Weight And Balance Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct

Narrative:

Guests in xx and xy and xz [seats] were complaining about the seats they were assigned; due to social distancing and weight and balance purposes. I was unable to move them to accommodate the need to sit together. I compensated them for the seat change that occurred when their other flight was canceled but there was still an issue. I understood their frustration and explained why but the guests were rude continually.

Original NASA ASRS Text

Title: Flight attendants reported 3 guests were unhappy with seating arrangements.

Narrative: Guests in XX and XY and XZ [seats] were complaining about the seats they were assigned; due to social distancing and weight and balance purposes. I was unable to move them to accommodate the need to sit together. I compensated them for the seat change that occurred when their other flight was canceled but there was still an issue. I understood their frustration and explained why but the Guests were rude continually.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.