37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1758920 |
Time | |
Date | 202008 |
Local Time Of Day | 1801-2400 |
Place | |
Locale Reference | ZZZ.Airport |
State Reference | US |
Environment | |
Light | Night |
Aircraft 1 | |
Make Model Name | Commercial Fixed Wing |
Operating Under FAR Part | Part 121 |
Flight Phase | Takeoff |
Flight Plan | IFR |
Person 1 | |
Function | Pilot Not Flying First Officer |
Qualification | Flight Crew Multiengine Flight Crew Air Transport Pilot (ATP) Flight Crew Instrument |
Experience | Flight Crew Last 90 Days 154 Flight Crew Type 3000 |
Person 2 | |
Function | Captain Pilot Flying |
Qualification | Flight Crew Air Transport Pilot (ATP) Flight Crew Instrument Flight Crew Multiengine |
Events | |
Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Other / Unknown |
Narrative:
The a flight attendant immediately contacted us through the service interphone after hearing the single ring indicating our climb through 10;000 feet. He stated that he was not seated during takeoff; his galley was not secure; and that coffee had spilled on himself and his ipad. He then went on to state that the reason he was not able to complete his tasks prior to pushback and departure was because he was having to deal with passengers and their improper usage of masks. The B; C; and D flight attendants did not mention any passenger issues to us.as the first officer; take a more proactive role in ensuring the flight attendants acknowledge the single ring prior to takeoff. Also; it is my understanding that the flight attendants are supposed to immediately inform the pilots of any disruption or disturbance in the cabin in which they are unable to perform or complete their required tasks.
Original NASA ASRS Text
Title: Air carrier flight crew reported a Flight Attendant was not seated for departure due to having to deal with passengers not properly wearing face masks.
Narrative: The A Flight Attendant immediately contacted us through the service interphone after hearing the single ring indicating our climb through 10;000 feet. He stated that he was not seated during takeoff; his galley was not secure; and that coffee had spilled on himself and his iPad. He then went on to state that the reason he was not able to complete his tasks prior to pushback and departure was because he was having to deal with passengers and their improper usage of masks. The B; C; and D Flight Attendants did not mention any passenger issues to us.As the First Officer; take a more proactive role in ensuring the flight attendants acknowledge the single ring prior to takeoff. Also; it is my understanding that the flight attendants are supposed to immediately inform the pilots of any disruption or disturbance in the cabin in which they are unable to perform or complete their required tasks.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.