37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1761157 |
Time | |
Date | 202009 |
Local Time Of Day | 0601-1200 |
Aircraft 1 | |
Make Model Name | Commercial Fixed Wing |
Operating Under FAR Part | Part 121 |
Flight Phase | Cruise |
Flight Plan | IFR |
Person 1 | |
Function | Flight Attendant (On Duty) |
Qualification | Flight Attendant Current |
Events | |
Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
Passenger had to be told several times to properly wear his mask while he was not eating or drinking before he finally tied the upper portion of his mask above his mouth; but below his nose. I told him his nose should also be covered; so he begrudgingly pulled it up but left the bottom untied and ate and drank with his mask 'on' but not secured. I have personally interpreted our mask policy would deem wearing a mask in this manner as inappropriate; but I allowed this behavior as I was exhausted from constantly reminding people they needed to properly wear their masks.is this an appropriate/effective way to wear a mask? Show photos of appropriate vs inappropriate masks before passengers board.
Original NASA ASRS Text
Title: Flight Attendant reported a passenger did not comply with face mask policy during flight.
Narrative: Passenger had to be told several times to properly wear his mask while he was not eating or drinking before he finally tied the upper portion of his mask above his mouth; but below his nose. I told him his nose should also be covered; so he begrudgingly pulled it up but left the bottom untied and ate and drank with his mask 'on' but not secured. I have personally interpreted our mask policy would deem wearing a mask in this manner as inappropriate; but I allowed this behavior as I was exhausted from constantly reminding people they needed to properly wear their masks.Is this an appropriate/effective way to wear a mask? Show photos of appropriate vs inappropriate masks before passengers board.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.