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Air carrier medium large transport missed taxi clearance given right after touchdown at ord. Tower became abusive.
| Attributes | |
| ACN | 197637 |
| Time | |
| Date | 199112 |
| Day | Wed |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : ord |
| State Reference | IL |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | Large Transport, Low Wing, 2 Turbojet Eng |
| Navigation In Use | Other Other |
| Flight Phase | ground other : taxi landing other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 210 flight time total : 8500 flight time type : 500 |
| ASRS Report | 197637 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | non adherence : published procedure non adherence other |
| Independent Detector | other controllera other flight crewa |
| Resolutory Action | none taken : anomaly accepted other |
| Consequence | Other |
| Supplementary | |
| Primary Problem | ATC Human Performance |
| Air Traffic Incident | other |
| Situations | |
| ATC Facility | procedure or policy : unspecified |
Narrative:
During high speed rollout (above 80 KTS) after landing runway 22R ord, the tower controller began giving taxi instructions to us. We missed the instructions because we were focusing our attention on controling the aircraft. After turning off the runway the tower controller 'blasted' us for not responding to his instructions with an acknowledgement. We informed him in no uncertain terms that we were busy controling the aircraft. He responded that those type of clrncs are 'standard procedures' at ord. I've flown in and out of ord for around 7 yrs and I've never been given a taxi clearance just after touchdown from an ord tower controller until recently. There are 2 times during aircraft operation that are critical to the pilots and those times are takeoff and landing. Even on 2 or 3 pilot aircraft, the attention of the entire crew must be focused on the job at hand. Taxi clrncs or any non vital communications from ATC can only erode safety, even at ord!
Original NASA ASRS Text
Title: ACR MLG MISSED TAXI CLRNC GIVEN RIGHT AFTER TOUCHDOWN AT ORD. TWR BECAME ABUSIVE.
Narrative: DURING HIGH SPD ROLLOUT (ABOVE 80 KTS) AFTER LNDG RWY 22R ORD, THE TWR CTLR BEGAN GIVING TAXI INSTRUCTIONS TO US. WE MISSED THE INSTRUCTIONS BECAUSE WE WERE FOCUSING OUR ATTN ON CTLING THE ACFT. AFTER TURNING OFF THE RWY THE TWR CTLR 'BLASTED' US FOR NOT RESPONDING TO HIS INSTRUCTIONS WITH AN ACKNOWLEDGEMENT. WE INFORMED HIM IN NO UNCERTAIN TERMS THAT WE WERE BUSY CTLING THE ACFT. HE RESPONDED THAT THOSE TYPE OF CLRNCS ARE 'STANDARD PROCS' AT ORD. I'VE FLOWN IN AND OUT OF ORD FOR AROUND 7 YRS AND I'VE NEVER BEEN GIVEN A TAXI CLRNC JUST AFTER TOUCHDOWN FROM AN ORD TWR CTLR UNTIL RECENTLY. THERE ARE 2 TIMES DURING ACFT OP THAT ARE CRITICAL TO THE PLTS AND THOSE TIMES ARE TKOF AND LNDG. EVEN ON 2 OR 3 PLT ACFT, THE ATTN OF THE ENTIRE CREW MUST BE FOCUSED ON THE JOB AT HAND. TAXI CLRNCS OR ANY NON VITAL COMS FROM ATC CAN ONLY ERODE SAFETY, EVEN AT ORD!
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.