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Approach controller unable to contact center for coordination of aircraft deviating around WX due to temporary landline confusion.
| Attributes | |
| ACN | 210850 |
| Time | |
| Date | 199205 |
| Day | Sat |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : alo |
| State Reference | IA |
| Altitude | msl bound lower : 5000 msl bound upper : 5000 |
| Environment | |
| Flight Conditions | IMC |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | artcc : zla |
| Operator | common carrier : air carrier |
| Make Model Name | Light Transport, High Wing, 2 Turboprop Eng |
| Flight Phase | cruise other |
| Route In Use | enroute airway : alo |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | government : faa |
| Function | controller : departure |
| Qualification | controller : radar |
| Experience | controller military : 9 controller radar : 2 |
| ASRS Report | 210850 |
| Person 2 | |
| Affiliation | government : faa |
| Function | controller : radar |
| Qualification | controller : radar |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other controllera |
| Resolutory Action | none taken : unable |
| Consequence | Other |
| Supplementary | |
| Primary Problem | ATC Human Performance |
| Air Traffic Incident | Inter Facility Coordination Failure other |
| Situations | |
| ATC Facility | other physical facility |
Narrative:
Because of construction at ZAU, one of the sectors uses our primary approach control frequency at night. This frequency is remoted to ZAU via a landline. During this operation I had an light transport X who was deviating for WX. I was unable to pass this information on to the appropriate sector, because the frequency was on the landline. I finally had to call minneapolis center and ask them to call ZAU and have them give me a call on another line. After getting a hold of ZAU the controller there was unable to tell me the dial code for his sector. I then called an adjacent approach (cid) and asked them how he gets a hold of the dubuque sector at ZAU, he said he didn't know but that they didn't have much traffic going that way anyway. I would like to suggest that a better contingency plan be developed for this type of occurrence. A supervisor suggested that I start calling ZAU as early as possible.
Original NASA ASRS Text
Title: APCH CTLR UNABLE TO CONTACT CTR FOR COORD OF ACFT DEVIATING AROUND WX DUE TO TEMPORARY LANDLINE CONFUSION.
Narrative: BECAUSE OF CONSTRUCTION AT ZAU, ONE OF THE SECTORS USES OUR PRIMARY APCH CTL FREQ AT NIGHT. THIS FREQ IS REMOTED TO ZAU VIA A LANDLINE. DURING THIS OP I HAD AN LTT X WHO WAS DEVIATING FOR WX. I WAS UNABLE TO PASS THIS INFO ON TO THE APPROPRIATE SECTOR, BECAUSE THE FREQ WAS ON THE LANDLINE. I FINALLY HAD TO CALL MINNEAPOLIS CTR AND ASK THEM TO CALL ZAU AND HAVE THEM GIVE ME A CALL ON ANOTHER LINE. AFTER GETTING A HOLD OF ZAU THE CTLR THERE WAS UNABLE TO TELL ME THE DIAL CODE FOR HIS SECTOR. I THEN CALLED AN ADJACENT APCH (CID) AND ASKED THEM HOW HE GETS A HOLD OF THE DUBUQUE SECTOR AT ZAU, HE SAID HE DIDN'T KNOW BUT THAT THEY DIDN'T HAVE MUCH TFC GOING THAT WAY ANYWAY. I WOULD LIKE TO SUGGEST THAT A BETTER CONTINGENCY PLAN BE DEVELOPED FOR THIS TYPE OF OCCURRENCE. A SUPVR SUGGESTED THAT I START CALLING ZAU AS EARLY AS POSSIBLE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.