Narrative:

Communication with ZOA may have been lost due to a stuck microphone and the observers audio selector panel. The pilot and copilot audio selector panels were both checked for a stuck microphone. A few mins later, the observer's audio selector panel was found to have a hand microphone plugged in with the #1 UHF microphone selected. Removing the hand microphone from the observer's audio select panel cleared the airways or communication for the flight. Unless hand mikes are being used, they should be left unplugged, however, all audio selector panels should be examined at the same time. During the mins of lost communication at FL240, a TCASII alert was received from below FL230 -- an aircraft apparently climbed to that altitude. In compliance with far 91.185, a descent to cross cedes intersection on the modesto 2 arrival was about to be initiated. FL240 was maintained and code 7700 was selected with intention of squawking code 7700 for 1 min before changing to code 7600. It was during this time the copilot was successful in re-establishing communication with ZOA. Discovery of the hot microphone followed and subsequently an uneventful arrival and landing was accomplished.

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Original NASA ASRS Text

Title: LGT HAS BRIEF PERIOD OF LOST COM DUE TO STUCK MIKE.

Narrative: COM WITH ZOA MAY HAVE BEEN LOST DUE TO A STUCK MIKE AND THE OBSERVERS AUDIO SELECTOR PANEL. THE PLT AND COPLT AUDIO SELECTOR PANELS WERE BOTH CHKED FOR A STUCK MIKE. A FEW MINS LATER, THE OBSERVER'S AUDIO SELECTOR PANEL WAS FOUND TO HAVE A HAND MIKE PLUGGED IN WITH THE #1 UHF MIKE SELECTED. REMOVING THE HAND MIKE FROM THE OBSERVER'S AUDIO SELECT PANEL CLRED THE AIRWAYS OR COM FOR THE FLT. UNLESS HAND MIKES ARE BEING USED, THEY SHOULD BE LEFT UNPLUGGED, HOWEVER, ALL AUDIO SELECTOR PANELS SHOULD BE EXAMINED AT THE SAME TIME. DURING THE MINS OF LOST COM AT FL240, A TCASII ALERT WAS RECEIVED FROM BELOW FL230 -- AN ACFT APPARENTLY CLBED TO THAT ALT. IN COMPLIANCE WITH FAR 91.185, A DSCNT TO CROSS CEDES INTXN ON THE MODESTO 2 ARR WAS ABOUT TO BE INITIATED. FL240 WAS MAINTAINED AND CODE 7700 WAS SELECTED WITH INTENTION OF SQUAWKING CODE 7700 FOR 1 MIN BEFORE CHANGING TO CODE 7600. IT WAS DURING THIS TIME THE COPLT WAS SUCCESSFUL IN RE-ESTABLISHING COM WITH ZOA. DISCOVERY OF THE HOT MIKE FOLLOWED AND SUBSEQUENTLY AN UNEVENTFUL ARR AND LNDG WAS ACCOMPLISHED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.