An air carrier light transport flew with a damaged cargo door.

Attributes
ACN	263404
Time
Date	199402
Day	Tue
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : sgf
State Reference	MO
Altitude	agl bound lower : 0 agl bound upper : 0
Environment
Flight Conditions	VMC
Light	Night
Aircraft 1
Controlling Facilities	tower : dca
Operator	common carrier : air carrier
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 135
Flight Phase	ground : preflight
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	other personnel
Qualification	other
ASRS Report	263404
Person 2
Affiliation	company : air carrier
Function	other personnel other
Events
Anomaly	aircraft equipment problem : less severe non adherence : published procedure non adherence : far other anomaly other
Independent Detector	other flight crewa other other : unspecified
Resolutory Action	none taken : anomaly accepted
Consequence	Other
Supplementary
Primary Problem	Aircraft
Air Traffic Incident	Pilot Deviation

Narrative:

Was notified by dfw operations at XV45 pm that aircraft X was down for the night due to dmg on rear cargo door by which the crew called in range and notified dfw operations. This tells me as a dispatcher, that this aircraft and flight should have never left sgf (its departure point) without a call to maintenance or the dispatcher. I verified with maintenance and they received a call when the aircraft arrived into dfw. I verified with sgf and agent told me the dmg was already there and was to notify the crew, but they came out and put their baggage in the cargo bin and noticed the damage. Once again the dispatcher was left out of the loop.

Original NASA ASRS Text

Title: AN ACR LTT FLEW WITH A DAMAGED CARGO DOOR.

Narrative: WAS NOTIFIED BY DFW OPS AT XV45 PM THAT ACFT X WAS DOWN FOR THE NIGHT DUE TO DMG ON REAR CARGO DOOR BY WHICH THE CREW CALLED IN RANGE AND NOTIFIED DFW OPS. THIS TELLS ME AS A DISPATCHER, THAT THIS ACFT AND FLT SHOULD HAVE NEVER LEFT SGF (ITS DEP POINT) WITHOUT A CALL TO MAINT OR THE DISPATCHER. I VERIFIED WITH MAINT AND THEY RECEIVED A CALL WHEN THE ACFT ARRIVED INTO DFW. I VERIFIED WITH SGF AND AGENT TOLD ME THE DMG WAS ALREADY THERE AND WAS TO NOTIFY THE CREW, BUT THEY CAME OUT AND PUT THEIR BAGGAGE IN THE CARGO BIN AND NOTICED THE DAMAGE. ONCE AGAIN THE DISPATCHER WAS LEFT OUT OF THE LOOP.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.