ATC equipment problem radar failure and no technician available to restore equipment to operation.

Attributes
ACN	291041
Time
Date	199412
Day	Fri
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : mso
State Reference	MT
Environment
Light	Night
Aircraft 1
Controlling Facilities	tracon : ind
Person 1
Affiliation	government : faa
Function	controller : approach
Qualification	controller : radar
Experience	controller radar : 10
ASRS Report	291041
Person 2
Affiliation	government : faa
Function	other personnel other
Qualification	controller : radar
Events
Anomaly	other anomaly other
Independent Detector	other controllera
Resolutory Action	none taken : unable
Consequence	Other
Supplementary
Primary Problem	Navigational Facility
Air Traffic Incident	other

Narrative:

Midshift, dec/fri/94, I observed the mso radar position (2) not working (no sweep), and the entire radar control panel OTS (no power). I called mcc (denver) and advised of mso outage. I was on duty until XA00 am next day, and received several phone calls from mcc (FAA department where all outages are reported to) for information on who to call in missoula, mt (radar technician). I advised mcc of all available radar technicians here (geg) and at missoula to call for outages. Mcc (on last call to me) advised they were not able to contact the several technicians whose names I gave him. Thus, we were not able to open missoula approach and provide services as normally scheduled the following morning. Callback conversation with reporter revealed the following: reporter stated he had filed a ucr on technician recall to restore equipment and has received no response. Equipment was not restored until late the next day.

Original NASA ASRS Text

Title: ATC EQUIP PROB RADAR FAILURE AND NO TECHNICIAN AVAILABLE TO RESTORE EQUIP TO OP.

Narrative: MIDSHIFT, DEC/FRI/94, I OBSERVED THE MSO RADAR POS (2) NOT WORKING (NO SWEEP), AND THE ENTIRE RADAR CTL PANEL OTS (NO PWR). I CALLED MCC (DENVER) AND ADVISED OF MSO OUTAGE. I WAS ON DUTY UNTIL XA00 AM NEXT DAY, AND RECEIVED SEVERAL PHONE CALLS FROM MCC (FAA DEPT WHERE ALL OUTAGES ARE RPTED TO) FOR INFO ON WHO TO CALL IN MISSOULA, MT (RADAR TECHNICIAN). I ADVISED MCC OF ALL AVAILABLE RADAR TECHNICIANS HERE (GEG) AND AT MISSOULA TO CALL FOR OUTAGES. MCC (ON LAST CALL TO ME) ADVISED THEY WERE NOT ABLE TO CONTACT THE SEVERAL TECHNICIANS WHOSE NAMES I GAVE HIM. THUS, WE WERE NOT ABLE TO OPEN MISSOULA APCH AND PROVIDE SVCS AS NORMALLY SCHEDULED THE FOLLOWING MORNING. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING: RPTR STATED HE HAD FILED A UCR ON TECHNICIAN RECALL TO RESTORE EQUIP AND HAS RECEIVED NO RESPONSE. EQUIP WAS NOT RESTORED UNTIL LATE THE NEXT DAY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.