37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 295033 |
Time | |
Date | 199501 |
Day | Sat |
Local Time Of Day | 1201 To 1800 |
Place | |
Locale Reference | airport : dal |
State Reference | TX |
Altitude | agl bound lower : 0 agl bound upper : 0 |
Environment | |
Light | Daylight |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | B737 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : parked ground : preflight |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : first officer |
Qualification | pilot : instrument pilot : flight engineer pilot : commercial pilot : atp |
Experience | flight time last 90 days : 200 flight time total : 8000 flight time type : 3200 |
ASRS Report | 295033 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | other other : other |
Events | |
Anomaly | other anomaly other |
Independent Detector | other other : unspecified |
Resolutory Action | none taken : detected after the fact |
Consequence | other |
Supplementary | |
Air Traffic Incident | other |
Narrative:
On jan/xx/95 I was serving as first officer on air carrier airlines flight X from houston to dallas, flying aircraft #X. We arrived at dallas love fields gate X at XA40 local time and immediately began deplaning. After completion of the parking through flight checklist, captain exited the aircraft. I remained in my seat to prepare for the next leg of our day. (Flight Y dallas to austin.) I had completed the cockpit preparation and just finished talking to clearance delivery. I then got up out of my seat. As I exited the cockpit flight aft X9ND Y and the provisioner were all in the forward galley area. X and Y proceeded to move to the forward lounges to assist, and tell passenger good-bye. I began to position myself in front of the forward flight attendant jumpseat. I noticed a (the little boy involved in this incident) moving toward the forward exit door (jetway door). At the same time my attention was drawn to a's mother mrs B who was looking for her stroller for her young girl. I was attempting to point out the stroller in the jetway, when mrs B, with a panicked look on her face pointed to the forward service door and said, 'my boy went out that door!' I exited the forward service door onto the provisioning platform expecting to find a on the provisioning truck. The provisioner (already starting down the ladder) pointed behind me and down. I turned around mrs B was attempting to exit the aircraft holding the little girl. I told her to remain in the aircraft. I then looked down through the small gap between the provisioning truck and the aircraft. A was standing up on his own crying. I talked to a for a few seconds while the ramp personnel (already in motion toward the boy) approached him. I then took mrs B to the jetway door where ramp personnel were to bring a. As a arrived in the jetway I assisted one of the ramp personnel in comforting a. This whole incident took place in a matter of seconds. Every crew member and employee acted and reacted in a professional manner.
Original NASA ASRS Text
Title: ACFT PARKED AT GATE, 4 YR OLD BOY FELL OUT OF FORWARD SVC DOOR.
Narrative: ON JAN/XX/95 I WAS SERVING AS FO ON ACR AIRLINES FLT X FROM HOUSTON TO DALLAS, FLYING ACFT #X. WE ARRIVED AT DALLAS LOVE FIELDS GATE X AT XA40 LCL TIME AND IMMEDIATELY BEGAN DEPLANING. AFTER COMPLETION OF THE PARKING THROUGH FLT CHKLIST, CAPT EXITED THE ACFT. I REMAINED IN MY SEAT TO PREPARE FOR THE NEXT LEG OF OUR DAY. (FLT Y DALLAS TO AUSTIN.) I HAD COMPLETED THE COCKPIT PREPARATION AND JUST FINISHED TALKING TO CLRNC DELIVERY. I THEN GOT UP OUT OF MY SEAT. AS I EXITED THE COCKPIT FLT AFT X9ND Y AND THE PROVISIONER WERE ALL IN THE FORWARD GALLEY AREA. X AND Y PROCEEDED TO MOVE TO THE FORWARD LOUNGES TO ASSIST, AND TELL PAX GOOD-BYE. I BEGAN TO POS MYSELF IN FRONT OF THE FORWARD FLT ATTENDANT JUMPSEAT. I NOTICED A (THE LITTLE BOY INVOLVED IN THIS INCIDENT) MOVING TOWARD THE FORWARD EXIT DOOR (JETWAY DOOR). AT THE SAME TIME MY ATTN WAS DRAWN TO A'S MOTHER MRS B WHO WAS LOOKING FOR HER STROLLER FOR HER YOUNG GIRL. I WAS ATTEMPTING TO POINT OUT THE STROLLER IN THE JETWAY, WHEN MRS B, WITH A PANICKED LOOK ON HER FACE POINTED TO THE FORWARD SVC DOOR AND SAID, 'MY BOY WENT OUT THAT DOOR!' I EXITED THE FORWARD SVC DOOR ONTO THE PROVISIONING PLATFORM EXPECTING TO FIND A ON THE PROVISIONING TRUCK. THE PROVISIONER (ALREADY STARTING DOWN THE LADDER) POINTED BEHIND ME AND DOWN. I TURNED AROUND MRS B WAS ATTEMPTING TO EXIT THE ACFT HOLDING THE LITTLE GIRL. I TOLD HER TO REMAIN IN THE ACFT. I THEN LOOKED DOWN THROUGH THE SMALL GAP BTWN THE PROVISIONING TRUCK AND THE ACFT. A WAS STANDING UP ON HIS OWN CRYING. I TALKED TO A FOR A FEW SECONDS WHILE THE RAMP PERSONNEL (ALREADY IN MOTION TOWARD THE BOY) APCHED HIM. I THEN TOOK MRS B TO THE JETWAY DOOR WHERE RAMP PERSONNEL WERE TO BRING A. AS A ARRIVED IN THE JETWAY I ASSISTED ONE OF THE RAMP PERSONNEL IN COMFORTING A. THIS WHOLE INCIDENT TOOK PLACE IN A MATTER OF SECONDS. EVERY CREW MEMBER AND EMPLOYEE ACTED AND REACTED IN A PROFESSIONAL MANNER.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.