Company established deicing procedures not complied with by contract personnel.

Attributes
ACN	320987
Time
Date	199511
Day	Tue
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : iad
State Reference	VA
Altitude	agl bound lower : 0 agl bound upper : 0
Environment
Flight Conditions	IMC
Light	Night
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B737-200
Operating Under FAR Part	Part 121
Flight Phase	ground : preflight
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp pilot : cfi pilot : flight engineer
Experience	flight time last 90 days : 220 flight time total : 14000 flight time type : 1400
ASRS Report	320987
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : instrument pilot : commercial
Events
Anomaly	non adherence : published procedure other anomaly other
Independent Detector	other flight crewa
Resolutory Action	none taken : detected after the fact
Consequence	Other
Supplementary
Air Traffic Incident	other

Narrative:

Our company has standard policies and procedures for deicing aircraft. When company personnel are not on premises, trained contract personnel are delegated to carry out these procedures. The personnel who were delegated by our company were not properly trained or did not follow deicing procedures. Crews should be extra careful when contract personnel are assigned to do anything to their aircraft, especially something as critical as deicing. Do not assume it has been done properly!

Original NASA ASRS Text

Title: COMPANY ESTABLISHED DEICING PROCS NOT COMPLIED WITH BY CONTRACT PERSONNEL.

Narrative: OUR COMPANY HAS STANDARD POLICIES AND PROCS FOR DEICING ACFT. WHEN COMPANY PERSONNEL ARE NOT ON PREMISES, TRAINED CONTRACT PERSONNEL ARE DELEGATED TO CARRY OUT THESE PROCS. THE PERSONNEL WHO WERE DELEGATED BY OUR COMPANY WERE NOT PROPERLY TRAINED OR DID NOT FOLLOW DEICING PROCS. CREWS SHOULD BE EXTRA CAREFUL WHEN CONTRACT PERSONNEL ARE ASSIGNED TO DO ANYTHING TO THEIR ACFT, ESPECIALLY SOMETHING AS CRITICAL AS DEICING. DO NOT ASSUME IT HAS BEEN DONE PROPERLY!

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.