![]() |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 348220 |
Time | |
Date | 199609 |
Day | Tue |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | atc facility : san |
State Reference | CA |
Altitude | agl bound lower : 0 agl bound upper : 0 |
Person 1 | |
Affiliation | government : faa |
Function | controller : approach |
Qualification | controller : radar pilot : commercial pilot : instrument |
Experience | controller military : 19 controller non radar : 6 controller radar : 9 flight time last 90 days : 100 flight time total : 2800 flight time type : 2800 |
ASRS Report | 348220 |
Events | |
Anomaly | other anomaly other |
Independent Detector | other controllera |
Resolutory Action | none taken : anomaly accepted |
Consequence | Other |
Supplementary | |
Air Traffic Incident | other |
Situations | |
ATC Facility | other physical facility |
Narrative:
Due to the poor design of the controller's work area, there are often delays during controller changes in which no one is plugged in and able to transmit to aircraft. The headset jack receptacles are recessed 3 inches and the light level in a radar room is low. The relieving controller cannot see the plug-in jack but must feel for it. There are also 2 jacks side-by-side, and only one is the correct jack. This is a very poor design. It may lead to aircraft errors due to controllers not being able to transmit to aircraft because they can't find the jack.
Original NASA ASRS Text
Title: CTLR COMPLAINT ABOUT HEADSET PLUG-IN JACKS AT THE CTL POS IN THE SOCAL TRACON. SAYS JACKS ARE RECESSED TOO FAR AND HARD TO FIND.
Narrative: DUE TO THE POOR DESIGN OF THE CTLR'S WORK AREA, THERE ARE OFTEN DELAYS DURING CTLR CHANGES IN WHICH NO ONE IS PLUGGED IN AND ABLE TO XMIT TO ACFT. THE HEADSET JACK RECEPTACLES ARE RECESSED 3 INCHES AND THE LIGHT LEVEL IN A RADAR ROOM IS LOW. THE RELIEVING CTLR CANNOT SEE THE PLUG-IN JACK BUT MUST FEEL FOR IT. THERE ARE ALSO 2 JACKS SIDE-BY-SIDE, AND ONLY ONE IS THE CORRECT JACK. THIS IS A VERY POOR DESIGN. IT MAY LEAD TO ACFT ERRORS DUE TO CTLRS NOT BEING ABLE TO XMIT TO ACFT BECAUSE THEY CAN'T FIND THE JACK.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.