An air carrier B767 hits clear air turbulence and 3 cabin attendants were injured.

Attributes
ACN	373781
Time
Date	199706
Day	Mon
Local Time Of Day	0001 To 0600
Place
Locale Reference	atc facility : scl
State Reference	FO
Environment
Flight Conditions	Mixed
Light	Night
Aircraft 1
Controlling Facilities	artcc : scez tower : cvg
Operator	common carrier : air carrier
Make Model Name	B767-300 and 300 ER
Operating Under FAR Part	Part 121
Navigation In Use	Other Other
Flight Phase	descent other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	other other : other
ASRS Report	373781
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	other other : other
Events
Anomaly	inflight encounter : weather
Independent Detector	other flight crewa other other : unspecified
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Primary Problem	Weather
Air Traffic Incident	other

Narrative:

I was doing follow on service in first class when cabin attendant #10 informed me that we had 3 injured cabin attendants in coach. We had hit some clear air turbulence during descent and I held on to a passenger seat in first class. I went to the aft galley and found cabin attendant #2 with ice on her knees. She told me that she fell during the turbulence and that cabin attendants #3 and #4 had tried to help her and had hurt their backs as they tried to keep her down. One meal cart that was out of the aft galley and ready for the service fell over on its side. When we landed I went with cabin attendants #2, #3, and #4 to a medical office at the airport. The doctor said that cabin attendants #2 and #3 had possible back injuries and that cabin attendant #4's injury was muscular. The doctor recommended x-rays for cabin attendants #2 and #3. When we reached the hotel, the captain called the base manager who arranged for a doctor to see our cabin attendants. The hotel was great and went above and beyond to help us. They even provided transportation to see the doctor. All 3 cabin attendants deadheaded back to base and we were met by flight service. There is no assist handle on the l-hand side of B/C galley and no place to hold on to. I recommend the placement of a handle before more injuries occur.

Original NASA ASRS Text

Title: AN ACR B767 HITS CLR AIR TURB AND 3 CABIN ATTENDANTS WERE INJURED.

Narrative: I WAS DOING FOLLOW ON SVC IN FIRST CLASS WHEN CABIN ATTENDANT #10 INFORMED ME THAT WE HAD 3 INJURED CABIN ATTENDANTS IN COACH. WE HAD HIT SOME CLR AIR TURB DURING DSCNT AND I HELD ON TO A PAX SEAT IN FIRST CLASS. I WENT TO THE AFT GALLEY AND FOUND CABIN ATTENDANT #2 WITH ICE ON HER KNEES. SHE TOLD ME THAT SHE FELL DURING THE TURB AND THAT CABIN ATTENDANTS #3 AND #4 HAD TRIED TO HELP HER AND HAD HURT THEIR BACKS AS THEY TRIED TO KEEP HER DOWN. ONE MEAL CART THAT WAS OUT OF THE AFT GALLEY AND READY FOR THE SVC FELL OVER ON ITS SIDE. WHEN WE LANDED I WENT WITH CABIN ATTENDANTS #2, #3, AND #4 TO A MEDICAL OFFICE AT THE ARPT. THE DOCTOR SAID THAT CABIN ATTENDANTS #2 AND #3 HAD POSSIBLE BACK INJURIES AND THAT CABIN ATTENDANT #4'S INJURY WAS MUSCULAR. THE DOCTOR RECOMMENDED X-RAYS FOR CABIN ATTENDANTS #2 AND #3. WHEN WE REACHED THE HOTEL, THE CAPT CALLED THE BASE MGR WHO ARRANGED FOR A DOCTOR TO SEE OUR CABIN ATTENDANTS. THE HOTEL WAS GREAT AND WENT ABOVE AND BEYOND TO HELP US. THEY EVEN PROVIDED TRANSPORTATION TO SEE THE DOCTOR. ALL 3 CABIN ATTENDANTS DEADHEADED BACK TO BASE AND WE WERE MET BY FLT SVC. THERE IS NO ASSIST HANDLE ON THE L-HAND SIDE OF B/C GALLEY AND NO PLACE TO HOLD ON TO. I RECOMMEND THE PLACEMENT OF A HANDLE BEFORE MORE INJURIES OCCUR.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.