37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 407708 |
Time | |
Date | 199806 |
Day | Thu |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | atc facility : zau |
State Reference | IL |
Environment | |
Flight Conditions | Mixed |
Light | Daylight |
Aircraft 1 | |
Controlling Facilities | artcc : zau tracon : ord |
Operator | common carrier : air carrier |
Make Model Name | B757 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Navigation In Use | Other Other |
Flight Phase | descent : approach descent other landing other |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | other other : other |
ASRS Report | 407708 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | other other : other |
Events | |
Anomaly | non adherence : far other anomaly other |
Independent Detector | other other : unspecified |
Resolutory Action | other |
Consequence | other Other |
Supplementary | |
Air Traffic Incident | other |
Narrative:
The captain informed us (the flight attendants) to prepare the cabin for landing. The #2 flight attendant came upon passenger who seemed intoxicated and smelled of tequila and asked him to put his seat belt on and bring his tray table up and to give us his can of sprite. He would not comply. I also insisted that he needed to follow guidelines and that we were following procedure from the FAA. He refused to do any of the things we asked him to do. That is when #1 flight attendant (a male) also insisted that the passenger follow our requests. #1 flight attendant finally got the passenger to situation and comply with regulations. I went to the aft galley to call the cockpit on the interphone to inform them that we had an intoxicated passenger on board and security may be needed. At this time, passenger came into the galley and wanted to know who I was calling. I didn't reply. He went into the aft lavatory and started to punch the walls and door. He could not unlock the door and get out so he pushed so hard the door came out of the track. No damage was done in the lavatory. Flight attendant #1 came back to help us again and try to seat the passenger and in doing so, the passenger shoved and punched his right shoulder and arm. Flight attendant #1 sat with the passenger for landing and I sat in his seat to monitor doors for landing, I called the cockpit back immediately to inform them that we needed security and customs to definitely meet the flight upon arrival. Security arrested and charges were pressed against passenger in chicago. No alcohol was served by us to this passenger during the flight. He drank his own that he had brought on board without our knowledge.
Original NASA ASRS Text
Title: DURING DSCNT ON BOARD B757, INTOXICATED PAX ASSAULTED CABIN ATTENDANT. AUTHS MET ACFT AND PAX WAS ARRESTED.
Narrative: THE CAPT INFORMED US (THE FLT ATTENDANTS) TO PREPARE THE CABIN FOR LNDG. THE #2 FLT ATTENDANT CAME UPON PAX WHO SEEMED INTOXICATED AND SMELLED OF TEQUILA AND ASKED HIM TO PUT HIS SEAT BELT ON AND BRING HIS TRAY TABLE UP AND TO GIVE US HIS CAN OF SPRITE. HE WOULD NOT COMPLY. I ALSO INSISTED THAT HE NEEDED TO FOLLOW GUIDELINES AND THAT WE WERE FOLLOWING PROC FROM THE FAA. HE REFUSED TO DO ANY OF THE THINGS WE ASKED HIM TO DO. THAT IS WHEN #1 FLT ATTENDANT (A MALE) ALSO INSISTED THAT THE PAX FOLLOW OUR REQUESTS. #1 FLT ATTENDANT FINALLY GOT THE PAX TO SIT AND COMPLY WITH REGS. I WENT TO THE AFT GALLEY TO CALL THE COCKPIT ON THE INTERPHONE TO INFORM THEM THAT WE HAD AN INTOXICATED PAX ON BOARD AND SECURITY MAY BE NEEDED. AT THIS TIME, PAX CAME INTO THE GALLEY AND WANTED TO KNOW WHO I WAS CALLING. I DIDN'T REPLY. HE WENT INTO THE AFT LAVATORY AND STARTED TO PUNCH THE WALLS AND DOOR. HE COULD NOT UNLOCK THE DOOR AND GET OUT SO HE PUSHED SO HARD THE DOOR CAME OUT OF THE TRACK. NO DAMAGE WAS DONE IN THE LAVATORY. FLT ATTENDANT #1 CAME BACK TO HELP US AGAIN AND TRY TO SEAT THE PAX AND IN DOING SO, THE PAX SHOVED AND PUNCHED HIS R SHOULDER AND ARM. FLT ATTENDANT #1 SAT WITH THE PAX FOR LNDG AND I SAT IN HIS SEAT TO MONITOR DOORS FOR LNDG, I CALLED THE COCKPIT BACK IMMEDIATELY TO INFORM THEM THAT WE NEEDED SECURITY AND CUSTOMS TO DEFINITELY MEET THE FLT UPON ARR. SECURITY ARRESTED AND CHARGES WERE PRESSED AGAINST PAX IN CHICAGO. NO ALCOHOL WAS SERVED BY US TO THIS PAX DURING THE FLT. HE DRANK HIS OWN THAT HE HAD BROUGHT ON BOARD WITHOUT OUR KNOWLEDGE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.