Flight attendant report regarding the lack of training for cabin attendants on a charter airline. Du...

Attributes
ACN	420463
Time
Date	199811
Day	Fri
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : zzz
State Reference	US
Altitude	agl bound lower : 0 agl bound upper : 0
Aircraft 1
Operator	common carrier : air taxi
Make Model Name	Challenger Jet Undifferentiated or Other Model
Flight Plan	IFR
Person 1
Affiliation	Other
Function	flight attendant : on duty
Qualification	other other : other
ASRS Report	420463
Person 2
Affiliation	Other
Function	flight attendant : on duty
Qualification	other other : other
Events
Anomaly	non adherence other other anomaly other
Independent Detector	other other : unspecified
Resolutory Action	none taken : unable
Consequence	Other
Supplementary
Air Traffic Incident	other

Narrative:

This report is on a company. The company is part 135. They use unqualified, untrained flight attendants such as a young lady called ms X. This person does not have any safety training and would be unable to face an emergency, putting the safety of the passenger in jeopardy. This is also misleading to passenger. Callback conversation with reporter revealed the following information: reporter states that she has used the hotline with no success. She has contacted local FAA reps with no success -- just statements that they can't just walk in on an operation to check. Reporter has been in contact with a member of a professional aviation organization who gave her the names of the FAA people to contact. Her major concern is that people with absolutely no experience or training are being asked to interview and are hired for flight attendant jobs. She feels it is an unsafe operation since passenger would not be given proper assistance in an emergency. She also feels it may be illegal.

Original NASA ASRS Text

Title: FLT ATTENDANT RPT REGARDING THE LACK OF TRAINING FOR CABIN ATTENDANTS ON A CHARTER AIRLINE. DURING INTERVIEWING THE ALREADY FLYING CABIN ATTENDANT INDICATED THIS LACK OF TRAINING.

Narrative: THIS RPT IS ON A COMPANY. THE COMPANY IS PART 135. THEY USE UNQUALIFIED, UNTRAINED FLT ATTENDANTS SUCH AS A YOUNG LADY CALLED MS X. THIS PERSON DOES NOT HAVE ANY SAFETY TRAINING AND WOULD BE UNABLE TO FACE AN EMER, PUTTING THE SAFETY OF THE PAX IN JEOPARDY. THIS IS ALSO MISLEADING TO PAX. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: RPTR STATES THAT SHE HAS USED THE HOTLINE WITH NO SUCCESS. SHE HAS CONTACTED LCL FAA REPS WITH NO SUCCESS -- JUST STATEMENTS THAT THEY CAN'T JUST WALK IN ON AN OP TO CHK. RPTR HAS BEEN IN CONTACT WITH A MEMBER OF A PROFESSIONAL AVIATION ORGANIZATION WHO GAVE HER THE NAMES OF THE FAA PEOPLE TO CONTACT. HER MAJOR CONCERN IS THAT PEOPLE WITH ABSOLUTELY NO EXPERIENCE OR TRAINING ARE BEING ASKED TO INTERVIEW AND ARE HIRED FOR FLT ATTENDANT JOBS. SHE FEELS IT IS AN UNSAFE OP SINCE PAX WOULD NOT BE GIVEN PROPER ASSISTANCE IN AN EMER. SHE ALSO FEELS IT MAY BE ILLEGAL.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Flight attendant report regarding the lack of training for cabin attendants on a charter airline. During interviewing the already flying cabin attendant indicated this lack of training.