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|
Attributes | |
ACN | 436253 |
Time | |
Date | 199904 |
Day | Fri |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | atc facility : zfw.artcc |
State Reference | TX |
Environment | |
Light | Night |
Aircraft 1 | |
Controlling Facilities | artcc : zfw.artcc |
Operator | common carrier : air carrier |
Make Model Name | Fokker 100 |
Operating Under FAR Part | Part 121 |
Flight Phase | cruise : level ground : pushback ground : preflight ground : parked |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant aircraft qualified on : 4 pilot : military |
Experience | flight attendant time airline total : 11.5 flight attendant time total : 11.5 flight attendant time type : 95 |
ASRS Report | 436253 |
Person 2 | |
Affiliation | other |
Function | observation : passenger |
Events | |
Anomaly | cabin event : passenger contraband cabin event : passenger misconduct non adherence : published procedure non adherence : company policies non adherence : far |
Independent Detector | other other : #1 |
Resolutory Action | none taken : unable |
Consequence | other Other |
Supplementary | |
Problem Areas | Company |
Narrative:
A passenger (male) was annoyed because of a short (25 min) delay. During our service, he opened and was drinking his own beer. We advised him to either hand it over to us, or put it away, and that it was an FAA requirement to do so. He ignored us. We advised passenger that security may meet him in bna. During pickup, he opened another beer in front of us. We advised the cockpit crew of the situation and the first officer went to the main cabin to talk to the passenger. Passenger dismissed the first officer, but had not opened any other beer. On descent, the passenger ignored my safety procedures (seat back upright and he was sitting in the exit row). We landed with no further incident from the passenger. At the gate, bna security was waiting for the passenger. He was asked a few questions, and they were going to release him. As he was walking away, he made a sarcastic remark to the crew and security arrested him.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT OF PAX REFUSAL TO OBEY ALCOHOL FARS, ARRESTED ON ARR AT BNA.
Narrative: A PAX (MALE) WAS ANNOYED BECAUSE OF A SHORT (25 MIN) DELAY. DURING OUR SVC, HE OPENED AND WAS DRINKING HIS OWN BEER. WE ADVISED HIM TO EITHER HAND IT OVER TO US, OR PUT IT AWAY, AND THAT IT WAS AN FAA REQUIREMENT TO DO SO. HE IGNORED US. WE ADVISED PAX THAT SECURITY MAY MEET HIM IN BNA. DURING PICKUP, HE OPENED ANOTHER BEER IN FRONT OF US. WE ADVISED THE COCKPIT CREW OF THE SIT AND THE FO WENT TO THE MAIN CABIN TO TALK TO THE PAX. PAX DISMISSED THE FO, BUT HAD NOT OPENED ANY OTHER BEER. ON DSCNT, THE PAX IGNORED MY SAFETY PROCS (SEAT BACK UPRIGHT AND HE WAS SITTING IN THE EXIT ROW). WE LANDED WITH NO FURTHER INCIDENT FROM THE PAX. AT THE GATE, BNA SECURITY WAS WAITING FOR THE PAX. HE WAS ASKED A FEW QUESTIONS, AND THEY WERE GOING TO RELEASE HIM. AS HE WAS WALKING AWAY, HE MADE A SARCASTIC REMARK TO THE CREW AND SECURITY ARRESTED HIM.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.