Air carrier returns to gate to remove passenger causing disturbance. Auths released passenger and wo...

Attributes
ACN	437957
Time
Date	199905
Day	Mon
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : dfw.airport
State Reference	TX
Altitude	agl single value : 0
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	tower : dfw.tower
Operator	common carrier : air carrier
Make Model Name	B727 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	ground : taxi
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain
Qualification	pilot : atp pilot : multi engine
ASRS Report	437957
Person 2
Affiliation	government : faa
Events
Anomaly	cabin event : passenger misconduct non adherence : far other anomaly other
Resolutory Action	other
Consequence	Other
Supplementary
Problem Areas	Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

Female was verbally abusive, disruptive, belligerent, and interfered with the crew and refused to comply with crew instructions. At one point, I had to leave the cockpit and my safety related duties to address the situation. The severity of the passenger's actions required a return to the gate and her removal by auths. Note: the remaining passenger actually cheered when this disruptive passenger was finally removed. We were asked by the police if we wanted to file charges, and we replied to the affirmative. However, the fbi refused to get involved and as a result the officers said they could not prosecute and had to release the individual. Needless to say, we were all appalled by the fbi's decision not to get involved. It saddens us all to recognize the lack of support that we can expect from the federal government and air carrier when it comes to the prosecution of abusive and disruptive passenger.

Original NASA ASRS Text

Title: ACR RETURNS TO GATE TO REMOVE PAX CAUSING DISTURBANCE. AUTHS RELEASED PAX AND WOULD NOT SUPPORT CREW'S DESIRE TO FILE CHARGES FOR PROSECUTION.

Narrative: FEMALE WAS VERBALLY ABUSIVE, DISRUPTIVE, BELLIGERENT, AND INTERFERED WITH THE CREW AND REFUSED TO COMPLY WITH CREW INSTRUCTIONS. AT ONE POINT, I HAD TO LEAVE THE COCKPIT AND MY SAFETY RELATED DUTIES TO ADDRESS THE SIT. THE SEVERITY OF THE PAX'S ACTIONS REQUIRED A RETURN TO THE GATE AND HER REMOVAL BY AUTHS. NOTE: THE REMAINING PAX ACTUALLY CHEERED WHEN THIS DISRUPTIVE PAX WAS FINALLY REMOVED. WE WERE ASKED BY THE POLICE IF WE WANTED TO FILE CHARGES, AND WE REPLIED TO THE AFFIRMATIVE. HOWEVER, THE FBI REFUSED TO GET INVOLVED AND AS A RESULT THE OFFICERS SAID THEY COULD NOT PROSECUTE AND HAD TO RELEASE THE INDIVIDUAL. NEEDLESS TO SAY, WE WERE ALL APPALLED BY THE FBI'S DECISION NOT TO GET INVOLVED. IT SADDENS US ALL TO RECOGNIZE THE LACK OF SUPPORT THAT WE CAN EXPECT FROM THE FEDERAL GOV AND ACR WHEN IT COMES TO THE PROSECUTION OF ABUSIVE AND DISRUPTIVE PAX.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Air carrier returns to gate to remove passenger causing disturbance. Auths released passenger and would not support crew's desire to file charges for prosecution.