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|
Attributes | |
ACN | 441093 |
Time | |
Date | 199906 |
Day | Wed |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | airport : zzz.airport |
State Reference | US |
Altitude | agl single value : 0 |
Aircraft 1 | |
Controlling Facilities | tower : zzz.tower |
Operator | common carrier : air carrier |
Make Model Name | MD-80 Super 80 |
Operating Under FAR Part | Part 121 |
Flight Plan | IFR |
Aircraft 2 | |
Flight Phase | ground : pushback ground : taxi ground : preflight ground : parked |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 5 |
Experience | flight attendant time airline total : 12 flight attendant time total : 15 flight attendant time type : 50 |
ASRS Report | 441093 |
Person 2 | |
Affiliation | company : air carrier |
Function | observation : passenger |
Events | |
Anomaly | cabin event : passenger illness non adherence : company policies non adherence : published procedure |
Independent Detector | other other : cab1 |
Resolutory Action | other |
Consequence | other |
Supplementary | |
Problem Areas | Company Passenger Human Performance |
Primary Problem | Company |
Narrative:
Female passenger in window exit, showed signs of illness. She said she had thrown up. I asked her if she had eaten or was on medication. I suggested she deplane and wait for the next flight. She refused. I told the captain I wanted her off (she was cold and clammy and lethargic). An agent in a suit came on, talked to her and she told him she was fine. He didn't take her off, as we requested him to do. When we got to the end of the runway, she collapsed onto the floor of the window exit near takeoff time. We had to go back to the gate to remove her. If the 'special agent in a business suit' had done what we had asked him to do to begin with, this would not have happened.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT, S80, ILL PAX, TAXI BACK TO GATE TO TAKE HER OFF.
Narrative: FEMALE PAX IN WINDOW EXIT, SHOWED SIGNS OF ILLNESS. SHE SAID SHE HAD THROWN UP. I ASKED HER IF SHE HAD EATEN OR WAS ON MEDICATION. I SUGGESTED SHE DEPLANE AND WAIT FOR THE NEXT FLT. SHE REFUSED. I TOLD THE CAPT I WANTED HER OFF (SHE WAS COLD AND CLAMMY AND LETHARGIC). AN AGENT IN A SUIT CAME ON, TALKED TO HER AND SHE TOLD HIM SHE WAS FINE. HE DIDN'T TAKE HER OFF, AS WE REQUESTED HIM TO DO. WHEN WE GOT TO THE END OF THE RWY, SHE COLLAPSED ONTO THE FLOOR OF THE WINDOW EXIT NEAR TKOF TIME. WE HAD TO GO BACK TO THE GATE TO REMOVE HER. IF THE 'SPECIAL AGENT IN A BUSINESS SUIT' HAD DONE WHAT WE HAD ASKED HIM TO DO TO BEGIN WITH, THIS WOULD NOT HAVE HAPPENED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.