Narrative:

Agent handed us a weight and balance indicating passenger load of 12 first class/101 coach with add on tolerance of 4 passenger. Actual count was 12 first class/106 coach. I asked for new paperwork. If I did not insist on counts, my flight would have been conducted illegally. Airline still doesn't do passenger counts.

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Original NASA ASRS Text

Title: A B727 PIC INCURS A POSSIBLE DELAY IN ASKING FOR A PAX COUNT WHEN HE FEELS THAT THE WT AND BAL FORM IS IN ERROR.

Narrative: AGENT HANDED US A WT AND BAL INDICATING PAX LOAD OF 12 FIRST CLASS/101 COACH WITH ADD ON TOLERANCE OF 4 PAX. ACTUAL COUNT WAS 12 FIRST CLASS/106 COACH. I ASKED FOR NEW PAPERWORK. IF I DID NOT INSIST ON COUNTS, MY FLT WOULD HAVE BEEN CONDUCTED ILLEGALLY. AIRLINE STILL DOESN'T DO PAX COUNTS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.