A dispatch center lost operational control due to a computer outage at ZZZ, us.

Attributes
ACN	446740
Time
Date	199908
Day	Mon
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	agl single value : 0
Aircraft 1
Controlling Facilities	tower : bwi.tower
Person 1
Affiliation	company : air carrier
Function	other personnel
Qualification	other
ASRS Report	446740
Events
Anomaly	non adherence : company policies non adherence : far
Independent Detector	other other : 1
Resolutory Action	none taken : anomaly accepted
Supplementary
Problem Areas	Company
Primary Problem	Company

Narrative:

No operational control due to computer outage. The only way to track flts was flight explorer 2.0 via the internet. Callback conversation with reporter revealed the following information: the reporter stated that the internet was not an authority/authorized method of flight following.

Original NASA ASRS Text

Title: A DISPATCH CTR LOST OPERATIONAL CTL DUE TO A COMPUTER OUTAGE AT ZZZ, US.

Narrative: NO OPERATIONAL CTL DUE TO COMPUTER OUTAGE. THE ONLY WAY TO TRACK FLTS WAS FLT EXPLORER 2.0 VIA THE INTERNET. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT THE INTERNET WAS NOT AN AUTH METHOD OF FLT FOLLOWING.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.