Narrative:

After takeoff, while preparing the business class service, working as #4 business class galley, smelled cigarette smoke in the M2 lavatory area. A man emerged and flight attendant impressed on him there is no smoking anywhere -- especially the lavatory. After dinner, flight attendant and the other business class flight attendants discovered passenger smoking in the other business class M1 lavatory. When the flight attendants banged on the lavatory door and he didn't respond, the flight attendants opened the lavatory door. He was sitting (fully dressed) smoking away. He wouldn't put out the cigarette. When I talked to passenger he refused to listen to me and wanted only flight attendants to speak french to him. We are sure he speaks and understands english, but he wouldn't with me. I reported all of this to the captain and I gave passenger the warning portion of the 'passenger in-flight disturbance report.' the captain contacted dfw headquarters and ory operations and asked for auths to meet our flight in paris. During the movie, passenger went to coach and smoked in the A2 lavatory. The flight attendant working at galley smelled cigarette smoke and reprimanded passenger when he left the lavatory. Passenger came back to coach and used A1 lavatory before landing, but no one is sure he smoked on that occasion. We as a crew were very pleased (and surprised) that the head of ory security met our flight. We pointed out passenger and they took him away. I found out that passenger was fined (I don't know how much or if he was detained at all). The flight attendants on this trip were very professional. They were firm but not confrontational. Other passenger were not bothered except from the smoke near the lavatories. The captain was wonderful in supporting our duties and getting the proper auths. Note: not one smoke alarm activated! Callback conversation with reporter revealed the following information: the reporter stated that she was told that the man was detained by the airline's security and customer service manager in orly, paris, for most of the day and fined $5000. She said neither she nor the pilots knew why none of the smoke detectors didn't go off. She doesn't know whether he tampered with them, or blew smoke down the drain or they just didn't work. She suspects that he knew how to tamper with them, since he was caught sitting on the toilet smoking and not venting his smoke down the drain or toilet.

Related reports:

Google
 

Original NASA ASRS Text

Title: FLT ATTENDANT RPT, B767-300, MAI-ORY, PAX SMOKING IN 4 DIFFERENT LAVATORIES, NO SMOKE ALARM ACTIVATED. SECURITY DETAINED PAX AND FINED $5000.

Narrative: AFTER TKOF, WHILE PREPARING THE BUSINESS CLASS SVC, WORKING AS #4 BUSINESS CLASS GALLEY, SMELLED CIGARETTE SMOKE IN THE M2 LAVATORY AREA. A MAN EMERGED AND FLT ATTENDANT IMPRESSED ON HIM THERE IS NO SMOKING ANYWHERE -- ESPECIALLY THE LAVATORY. AFTER DINNER, FLT ATTENDANT AND THE OTHER BUSINESS CLASS FLT ATTENDANTS DISCOVERED PAX SMOKING IN THE OTHER BUSINESS CLASS M1 LAVATORY. WHEN THE FLT ATTENDANTS BANGED ON THE LAVATORY DOOR AND HE DIDN'T RESPOND, THE FLT ATTENDANTS OPENED THE LAVATORY DOOR. HE WAS SITTING (FULLY DRESSED) SMOKING AWAY. HE WOULDN'T PUT OUT THE CIGARETTE. WHEN I TALKED TO PAX HE REFUSED TO LISTEN TO ME AND WANTED ONLY FLT ATTENDANTS TO SPEAK FRENCH TO HIM. WE ARE SURE HE SPEAKS AND UNDERSTANDS ENGLISH, BUT HE WOULDN'T WITH ME. I RPTED ALL OF THIS TO THE CAPT AND I GAVE PAX THE WARNING PORTION OF THE 'PAX INFLT DISTURBANCE RPT.' THE CAPT CONTACTED DFW HEADQUARTERS AND ORY OPS AND ASKED FOR AUTHS TO MEET OUR FLT IN PARIS. DURING THE MOVIE, PAX WENT TO COACH AND SMOKED IN THE A2 LAVATORY. THE FLT ATTENDANT WORKING AT GALLEY SMELLED CIGARETTE SMOKE AND REPRIMANDED PAX WHEN HE LEFT THE LAVATORY. PAX CAME BACK TO COACH AND USED A1 LAVATORY BEFORE LNDG, BUT NO ONE IS SURE HE SMOKED ON THAT OCCASION. WE AS A CREW WERE VERY PLEASED (AND SURPRISED) THAT THE HEAD OF ORY SECURITY MET OUR FLT. WE POINTED OUT PAX AND THEY TOOK HIM AWAY. I FOUND OUT THAT PAX WAS FINED (I DON'T KNOW HOW MUCH OR IF HE WAS DETAINED AT ALL). THE FLT ATTENDANTS ON THIS TRIP WERE VERY PROFESSIONAL. THEY WERE FIRM BUT NOT CONFRONTATIONAL. OTHER PAX WERE NOT BOTHERED EXCEPT FROM THE SMOKE NEAR THE LAVATORIES. THE CAPT WAS WONDERFUL IN SUPPORTING OUR DUTIES AND GETTING THE PROPER AUTHS. NOTE: NOT ONE SMOKE ALARM ACTIVATED! CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT SHE WAS TOLD THAT THE MAN WAS DETAINED BY THE AIRLINE'S SECURITY AND CUSTOMER SVC MGR IN ORLY, PARIS, FOR MOST OF THE DAY AND FINED $5000. SHE SAID NEITHER SHE NOR THE PLTS KNEW WHY NONE OF THE SMOKE DETECTORS DIDN'T GO OFF. SHE DOESN'T KNOW WHETHER HE TAMPERED WITH THEM, OR BLEW SMOKE DOWN THE DRAIN OR THEY JUST DIDN'T WORK. SHE SUSPECTS THAT HE KNEW HOW TO TAMPER WITH THEM, SINCE HE WAS CAUGHT SITTING ON THE TOILET SMOKING AND NOT VENTING HIS SMOKE DOWN THE DRAIN OR TOILET.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.