Distracted air carrier misses crossing restr.

Attributes
ACN	451427
Time
Date	199910
Day	Tue
Local Time Of Day	1801 To 2400
Place
Locale Reference	navaid : mad.vor
State Reference	CT
Altitude	msl bound lower : 12000 msl bound upper : 14000
Environment
Light	Night
Aircraft 1
Controlling Facilities	artcc : zbw.artcc
Operator	common carrier : air carrier
Make Model Name	B757 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Navigation In Use	other
Flight Phase	descent : intermediate altitude
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : instrument pilot : commercial pilot : multi engine
ASRS Report	451427
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : multi engine pilot : atp
ASRS Report	451030
Events
Anomaly	altitude deviation : crossing restriction not met non adherence : clearance
Independent Detector	other controllera other flight crewa
Resolutory Action	controller : issued advisory
Supplementary
Problem Areas	Flight Crew Human Performance
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	Pilot Deviation

Narrative:

On descent we were given a crossing restr to cross 10 mi south of mad at or below 12000 ft. On descent we were distracted with a call from a flight attendant about vibration they felt in the aircraft, which was also felt on takeoff. The vibration was due to the APU door not closing. After distraction we noticed that we were going to miss the crossing restr at 10 mi south mad, made crossing restr at 14000 ft ZBW asked about restr told them we were doing the best we could and made 12000 ft at about 5 mi south of mad. APU door was an open deferred write-up.

Original NASA ASRS Text

Title: DISTRACTED ACR MISSES XING RESTR.

Narrative: ON DSCNT WE WERE GIVEN A XING RESTR TO CROSS 10 MI S OF MAD AT OR BELOW 12000 FT. ON DSCNT WE WERE DISTRACTED WITH A CALL FROM A FLT ATTENDANT ABOUT VIBRATION THEY FELT IN THE ACFT, WHICH WAS ALSO FELT ON TKOF. THE VIBRATION WAS DUE TO THE APU DOOR NOT CLOSING. AFTER DISTR WE NOTICED THAT WE WERE GOING TO MISS THE XING RESTR AT 10 MI S MAD, MADE XING RESTR AT 14000 FT ZBW ASKED ABOUT RESTR TOLD THEM WE WERE DOING THE BEST WE COULD AND MADE 12000 FT AT ABOUT 5 MI S OF MAD. APU DOOR WAS AN OPEN DEFERRED WRITE-UP.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.