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Cabin attendant report, B737, ord-san. 2 first class passenger got in physical fight over overhead bin space. Passenger removed from flight.
| Attributes | |
| ACN | 461100 |
| Time | |
| Date | 200001 |
| Day | Sat |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : ord.airport |
| State Reference | IL |
| Altitude | agl single value : 0 |
| Environment | |
| Weather Elements | other |
| Light | Night |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 7 |
| Experience | flight attendant time airline total : 7 flight attendant time total : 15 flight attendant time type : 10 |
| ASRS Report | 461100 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty oversight : flight attendant in charge |
| Qualification | flight attendant : currently qualified |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : far |
| Independent Detector | other other : cab#1 |
| Resolutory Action | other |
| Consequence | other Other |
| Supplementary | |
| Problem Areas | Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
I did not witness the event. From other passenger, I learned that two out of our first class passenger had gotten into a verbal exchange over a carryon bag and the overhead bin space. One slapped the other on the back of the neck and threats of lawsuits followed. Both passenger were removed from the aircraft.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, B737, ORD-SAN. 2 FIRST CLASS PAX GOT IN PHYSICAL FIGHT OVER OVERHEAD BIN SPACE. PAX REMOVED FROM FLT.
Narrative: I DID NOT WITNESS THE EVENT. FROM OTHER PAX, I LEARNED THAT TWO OUT OF OUR FIRST CLASS PAX HAD GOTTEN INTO A VERBAL EXCHANGE OVER A CARRYON BAG AND THE OVERHEAD BIN SPACE. ONE SLAPPED THE OTHER ON THE BACK OF THE NECK AND THREATS OF LAWSUITS FOLLOWED. BOTH PAX WERE REMOVED FROM THE ACFT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.