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Attributes | |
ACN | 463905 |
Time | |
Date | 200002 |
Day | Thu |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | airport : zzz.airport |
State Reference | US |
Altitude | agl single value : 0 |
Environment | |
Light | Daylight |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | B727 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : maintenance ground : parked |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Qualification | pilot : instrument pilot : cfi |
Experience | flight time last 90 days : 213 flight time total : 11516 flight time type : 1182 |
ASRS Report | 463905 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : first officer |
Qualification | pilot : instrument pilot : multi engine pilot : commercial |
Events | |
Anomaly | aircraft equipment problem : critical maintenance problem : improper documentation maintenance problem : improper maintenance non adherence : far non adherence : published procedure |
Independent Detector | other flight crewa other flight crewb |
Resolutory Action | flight crew : returned to intended or assigned course |
Consequence | other other other |
Factors | |
Maintenance | performance deficiency : logbook entry performance deficiency : non compliance with legal requirements performance deficiency : unqualified personnel |
Supplementary | |
Problem Areas | ATC Human Performance Maintenance Human Performance |
Primary Problem | Maintenance Human Performance |
Situations | |
Publication | FAR 43.12 |
Narrative:
Had 1 writeup on plane that morning. Tower said the radio was breaking up, so wrote it up in the logbook. I went to hotel for rest period. When we got back to fly that night, I checked the logbook. I saw the mechanic wrote in the logbook, 'crew reports standby horizon vibrates in-flight.' I couldn't believe my eyes. First off, we did not give any verbal problem to the mechanic. Secondly, the standby horizon worked fine for me the 2 legs I flew that plane. Plus by saying, 'crew reports standby horizon vibrates in-flight,' he is saying we 'verbally' gave a writeup, and then walked away. That is against the FARS, and we did not. I never ever seen that mechanic till friday morning, and this happened on thursday, when we were at the hotel. I talked to a different mechanic that night (thurs), and told him how bad of a writeup this was. That mechanic agreed. On his own, while I was talking, did multiple crossouts of 'crew reports,' and that mechanic initialed it. I said, 'you're not suppose to do multiple crossouts of anything in the logbook.' too late now. Mechanic meant well. Of course, now with writeup of mechanic saying, 'standby horizon vibrates in-flight.' still bad, because how in the world would a mechanic know of problem unless a pilot gave a verbal to the mechanic. I told them that 'you mechanic's hung me, and I had absolutely nothing to do with it at all.' then on fri morning, I finally got to see the mechanic (who did the terrible writeup) for the first time that week. Asked him why in the world did you write that problem up like that? He said, he always does it like that, and has never got in trouble for it. I said you can't do that. I said if you want to write up a problem you saw, you write it up. Don't say, 'crew says or reports.' talked to my chief pilot. He said he would talk to maintenance. Callback conversation with reporter revealed the following information: the reporter stated the aircraft was a B727-200 and remained on the ground all day for service. The reporter said the log entry made by the technician was discovered during a preflight check in the evening. The reporter said he was extremely upset that any technician would enter a false crew verbal report in the logbook. The reporter stated the technician was strongly advised by maintenance management to stop this practice and adhere to approved standard logbook procedures.
Original NASA ASRS Text
Title: A B727 CREW RPTS DURING AN OVERNIGHT LAYOVER A TECHNICIAN ENTERED A FALSE CREW VERBAL RPT IN THE ACFT LOGBOOK.
Narrative: HAD 1 WRITEUP ON PLANE THAT MORNING. TWR SAID THE RADIO WAS BREAKING UP, SO WROTE IT UP IN THE LOGBOOK. I WENT TO HOTEL FOR REST PERIOD. WHEN WE GOT BACK TO FLY THAT NIGHT, I CHKED THE LOGBOOK. I SAW THE MECH WROTE IN THE LOGBOOK, 'CREW RPTS STANDBY HORIZON VIBRATES INFLT.' I COULDN'T BELIEVE MY EYES. FIRST OFF, WE DID NOT GIVE ANY VERBAL PROB TO THE MECH. SECONDLY, THE STANDBY HORIZON WORKED FINE FOR ME THE 2 LEGS I FLEW THAT PLANE. PLUS BY SAYING, 'CREW RPTS STANDBY HORIZON VIBRATES INFLT,' HE IS SAYING WE 'VERBALLY' GAVE A WRITEUP, AND THEN WALKED AWAY. THAT IS AGAINST THE FARS, AND WE DID NOT. I NEVER EVER SEEN THAT MECH TILL FRIDAY MORNING, AND THIS HAPPENED ON THURSDAY, WHEN WE WERE AT THE HOTEL. I TALKED TO A DIFFERENT MECH THAT NIGHT (THURS), AND TOLD HIM HOW BAD OF A WRITEUP THIS WAS. THAT MECH AGREED. ON HIS OWN, WHILE I WAS TALKING, DID MULTIPLE CROSSOUTS OF 'CREW RPTS,' AND THAT MECH INITIALED IT. I SAID, 'YOU'RE NOT SUPPOSE TO DO MULTIPLE CROSSOUTS OF ANYTHING IN THE LOGBOOK.' TOO LATE NOW. MECH MEANT WELL. OF COURSE, NOW WITH WRITEUP OF MECH SAYING, 'STANDBY HORIZON VIBRATES INFLT.' STILL BAD, BECAUSE HOW IN THE WORLD WOULD A MECH KNOW OF PROB UNLESS A PLT GAVE A VERBAL TO THE MECH. I TOLD THEM THAT 'YOU MECH'S HUNG ME, AND I HAD ABSOLUTELY NOTHING TO DO WITH IT AT ALL.' THEN ON FRI MORNING, I FINALLY GOT TO SEE THE MECH (WHO DID THE TERRIBLE WRITEUP) FOR THE FIRST TIME THAT WK. ASKED HIM WHY IN THE WORLD DID YOU WRITE THAT PROB UP LIKE THAT? HE SAID, HE ALWAYS DOES IT LIKE THAT, AND HAS NEVER GOT IN TROUBLE FOR IT. I SAID YOU CAN'T DO THAT. I SAID IF YOU WANT TO WRITE UP A PROB YOU SAW, YOU WRITE IT UP. DON'T SAY, 'CREW SAYS OR RPTS.' TALKED TO MY CHIEF PLT. HE SAID HE WOULD TALK TO MAINT. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THE ACFT WAS A B727-200 AND REMAINED ON THE GND ALL DAY FOR SVC. THE RPTR SAID THE LOG ENTRY MADE BY THE TECHNICIAN WAS DISCOVERED DURING A PREFLT CHK IN THE EVENING. THE RPTR SAID HE WAS EXTREMELY UPSET THAT ANY TECHNICIAN WOULD ENTER A FALSE CREW VERBAL RPT IN THE LOGBOOK. THE RPTR STATED THE TECHNICIAN WAS STRONGLY ADVISED BY MAINT MGMNT TO STOP THIS PRACTICE AND ADHERE TO APPROVED STANDARD LOGBOOK PROCS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.