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|
Attributes | |
ACN | 464774 |
Time | |
Date | 200002 |
Day | Wed |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | atc facility : zjx.artcc |
State Reference | FL |
Environment | |
Light | Daylight |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | MD-80 Super 80 |
Operating Under FAR Part | Part 121 |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 6 |
Experience | flight attendant time airline total : 16 flight attendant time total : 16 flight attendant time type : 75 |
ASRS Report | 464774 |
Person 2 | |
Affiliation | company : air carrier |
Function | observation : passenger |
Events | |
Anomaly | cabin event : passenger misconduct non adherence : published procedure non adherence : company policies non adherence : far non adherence other |
Independent Detector | other other : cab #1 |
Resolutory Action | other |
Consequence | Other |
Supplementary | |
Problem Areas | Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
A coach passenger came up to first class to use the first class lavatory. There was no one waiting in front of him. He started chatting with me, while I was sitting on the jump seat eating my breakfast. He waited only a couple of mins and then proceeded to ask me for a cup and stated that he couldn't wait any longer. I thought he was joking and then realized he wasn't. When I said 'no, we don't do this type of thing on the airplane,' he then proceeded to enter the first class galley and turned away from me and unzipped his pants and started to urinate on my galley carpet. I was in shock and started to yell at him profusely, stating that the person in the lavatory was about to leave the lavatory. He ignored everything I said. He then picked up an ice bucket I had in the galley and said, 'I'll use this,' and continued to urinate into my ice bucket. The urine was spraying everywhere. At this point I went up to the cockpit and explained to the captain what had just occurred. We both then filled out the passenger misconduct form, and I delivered the portion of the form to the coach passenger. He was sitting with 5 other friends in coach and they had been all drinking. They were also spotted drinking out of clear water bottles which contained grapefruit juice and what we all believed to be vodka. They were each served 1-2 drinks during the flight. I was told that they were not being unusually loud or obnoxious. The passenger who urinated also left the filled ice bucket on the counter in the first class lavatory. This behavior should not be tolerated. I feel that alcohol should not be served at all on any flts. All of these types of sits always involve alcohol. This is the only solution.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, MD80, BOS-MCO. PAX URINATED ON FIRST CLASS GALLEY FLOOR AND IN AN ICE BUCKET. CAPT WROTE PAX DISTURBANCE FORM TO GIVE TO PAX.
Narrative: A COACH PAX CAME UP TO FIRST CLASS TO USE THE FIRST CLASS LAVATORY. THERE WAS NO ONE WAITING IN FRONT OF HIM. HE STARTED CHATTING WITH ME, WHILE I WAS SITTING ON THE JUMP SEAT EATING MY BREAKFAST. HE WAITED ONLY A COUPLE OF MINS AND THEN PROCEEDED TO ASK ME FOR A CUP AND STATED THAT HE COULDN'T WAIT ANY LONGER. I THOUGHT HE WAS JOKING AND THEN REALIZED HE WASN'T. WHEN I SAID 'NO, WE DON'T DO THIS TYPE OF THING ON THE AIRPLANE,' HE THEN PROCEEDED TO ENTER THE FIRST CLASS GALLEY AND TURNED AWAY FROM ME AND UNZIPPED HIS PANTS AND STARTED TO URINATE ON MY GALLEY CARPET. I WAS IN SHOCK AND STARTED TO YELL AT HIM PROFUSELY, STATING THAT THE PERSON IN THE LAVATORY WAS ABOUT TO LEAVE THE LAVATORY. HE IGNORED EVERYTHING I SAID. HE THEN PICKED UP AN ICE BUCKET I HAD IN THE GALLEY AND SAID, 'I'LL USE THIS,' AND CONTINUED TO URINATE INTO MY ICE BUCKET. THE URINE WAS SPRAYING EVERYWHERE. AT THIS POINT I WENT UP TO THE COCKPIT AND EXPLAINED TO THE CAPT WHAT HAD JUST OCCURRED. WE BOTH THEN FILLED OUT THE PAX MISCONDUCT FORM, AND I DELIVERED THE PORTION OF THE FORM TO THE COACH PAX. HE WAS SITTING WITH 5 OTHER FRIENDS IN COACH AND THEY HAD BEEN ALL DRINKING. THEY WERE ALSO SPOTTED DRINKING OUT OF CLR WATER BOTTLES WHICH CONTAINED GRAPEFRUIT JUICE AND WHAT WE ALL BELIEVED TO BE VODKA. THEY WERE EACH SERVED 1-2 DRINKS DURING THE FLT. I WAS TOLD THAT THEY WERE NOT BEING UNUSUALLY LOUD OR OBNOXIOUS. THE PAX WHO URINATED ALSO LEFT THE FILLED ICE BUCKET ON THE COUNTER IN THE FIRST CLASS LAVATORY. THIS BEHAVIOR SHOULD NOT BE TOLERATED. I FEEL THAT ALCOHOL SHOULD NOT BE SERVED AT ALL ON ANY FLTS. ALL OF THESE TYPES OF SITS ALWAYS INVOLVE ALCOHOL. THIS IS THE ONLY SOLUTION.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.