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Cabin attendant report, B767-200, jfk-lax. Passenger lost consciousness, defibrillator and oxygen used. Divert to ord for medical help. Passenger removed.
| Attributes | |
| ACN | 468136 |
| Time | |
| Date | 200003 |
| Day | Sun |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : zau.artcc |
| State Reference | IL |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zau.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B767-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 5 |
| Experience | flight attendant time airline total : 21 flight attendant time total : 21 flight attendant time type : 85 |
| ASRS Report | 468136 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified |
| Events | |
| Anomaly | cabin event : passenger illness other anomaly other |
| Independent Detector | other other : cab #2 |
| Resolutory Action | flight crew : landed as precaution flight crew : diverted to another airport flight crew : declared emergency |
| Consequence | Other |
| Supplementary | |
| Problem Areas | Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
A flight attendant came to use phone at 2R and told me that there was a code red emergency. I went to the flight attendant in business class on the left side in the aisle with a cart and asked her to get the aed and medical kit. I delivered these items to the flight attendants assisting the man on the floor at the cross aisle by M3 lavatory. I then got oxygen unit and delivered it to flight attendants. I assisted with requests for any other supplies and support the flight attendants needed, who were directly working with the ill passenger. The passenger was on the floor for over an hour. I was told that when he would try to get up, he would lose consciousness. A problem seemed to be the long time it took to get permission to land the plane to get medical help for the man. I think the flight attendants assisting the man did well, treating his symptoms as best they could.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, B767-200, JFK-LAX. PAX LOST CONSCIOUSNESS, DEFIBRILLATOR AND OXYGEN USED. DIVERT TO ORD FOR MEDICAL HELP. PAX REMOVED.
Narrative: A FLT ATTENDANT CAME TO USE PHONE AT 2R AND TOLD ME THAT THERE WAS A CODE RED EMER. I WENT TO THE FLT ATTENDANT IN BUSINESS CLASS ON THE L SIDE IN THE AISLE WITH A CART AND ASKED HER TO GET THE AED AND MEDICAL KIT. I DELIVERED THESE ITEMS TO THE FLT ATTENDANTS ASSISTING THE MAN ON THE FLOOR AT THE CROSS AISLE BY M3 LAVATORY. I THEN GOT OXYGEN UNIT AND DELIVERED IT TO FLT ATTENDANTS. I ASSISTED WITH REQUESTS FOR ANY OTHER SUPPLIES AND SUPPORT THE FLT ATTENDANTS NEEDED, WHO WERE DIRECTLY WORKING WITH THE ILL PAX. THE PAX WAS ON THE FLOOR FOR OVER AN HR. I WAS TOLD THAT WHEN HE WOULD TRY TO GET UP, HE WOULD LOSE CONSCIOUSNESS. A PROB SEEMED TO BE THE LONG TIME IT TOOK TO GET PERMISSION TO LAND THE PLANE TO GET MEDICAL HELP FOR THE MAN. I THINK THE FLT ATTENDANTS ASSISTING THE MAN DID WELL, TREATING HIS SYMPTOMS AS BEST THEY COULD.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.