ARTCC radar controller at ZDC is uncomfortable with new dsr equipment recently installed at the faci...

Attributes
ACN	471380
Time
Date	200004
Day	Sat
Local Time Of Day	1201 To 1800
Place
State Reference	DE
Altitude	msl single value : 34500
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zdc.artcc
Operator	common carrier : air carrier
Make Model Name	DC-9 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Aircraft 2
Controlling Facilities	artcc : zdc.artcc
Operator	common carrier : air carrier
Make Model Name	B757 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	climbout : vacating altitude
Route In Use	departure : on vectors
Flight Plan	IFR
Person 1
Affiliation	government : faa
Function	controller : handoff position
Qualification	controller : radar
Experience	controller radar : 11 controller time certified in position1 : 5
ASRS Report	471380
Person 2
Affiliation	government : faa
Function	controller : radar
Qualification	controller : radar
Events
Anomaly	non adherence : published procedure
Independent Detector	atc equipment : conflict alert other controllera other controllerb
Resolutory Action	none taken : insufficient time
Miss Distance	horizontal : 27600 vertical : 1500
Supplementary
Problem Areas	ATC Human Performance
Primary Problem	ATC Human Performance
Air Traffic Incident	Operational Error

Narrative:

Transition to new equipment (dsr), display replacement system, rushed. No one is comfortable yet. FAA insisted on reducing delays and we were overwhelmed with traffic. We are distracted with new equipment, poor staffing, poor training, and poor management of resources at our facility. Ie, staffing, rushed transition, insufficient number of certified people to staff a shift.

Original NASA ASRS Text

Title: ARTCC RADAR CTLR AT ZDC IS UNCOMFORTABLE WITH NEW DSR EQUIP RECENTLY INSTALLED AT THE FACILITY.

Narrative: TRANSITION TO NEW EQUIP (DSR), DISPLAY REPLACEMENT SYS, RUSHED. NO ONE IS COMFORTABLE YET. FAA INSISTED ON REDUCING DELAYS AND WE WERE OVERWHELMED WITH TFC. WE ARE DISTRACTED WITH NEW EQUIP, POOR STAFFING, POOR TRAINING, AND POOR MGMNT OF RESOURCES AT OUR FACILITY. IE, STAFFING, RUSHED TRANSITION, INSUFFICIENT NUMBER OF CERTIFIED PEOPLE TO STAFF A SHIFT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

ARTCC radar controller at ZDC is uncomfortable with new dsr equipment recently installed at the facility.