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Pilot report, B737, mco-mia. Stowaway on plane, caught by cabin crew because there was no empty seat. Passenger bolted, tackled on jetbridge, removed. Plane searched.
| Attributes | |
| ACN | 472079 |
| Time | |
| Date | 200005 |
| Day | Fri |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : mco.airport |
| State Reference | FL |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| ASRS Report | 472079 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty oversight : flight attendant in charge |
| Qualification | flight attendant : currently qualified |
| Events | |
| Anomaly | cabin event : passenger misconduct cabin event other non adherence : company policies non adherence : far non adherence : published procedure |
| Independent Detector | other other : cab #1 |
| Resolutory Action | other |
| Consequence | Other |
| Supplementary | |
| Problem Areas | Passenger Human Performance Company Cabin Crew Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
After the doors were closed and the jetbridge pulled, flight attendant #1 said all seats were full, but 1 man was still standing. The flight attendants discovered he had no paperwork, ticket stub, etc. After the jetbridge was hooked and the door opened, this man bolted up the jetbridge, but was stopped and detained by one of our employees or a skycap. I heard it was a good tackle. We completed an entire security check of the aircraft and dumped the lavatories since it was reported he had been in there for a while. He had checked on bags. Mco did a great job, especially the supervisor/manager. However, this man could have gotten away with this if the aircraft had one open seat and the crew does not check the closeout passenger count with a flight attendant head count. I believe more vigilance is required by the plucker agents and flight crew's. We are all in this security thing together and need to work together, rather than blame one individual.
Original NASA ASRS Text
Title: PLT RPT, B737, MCO-MIA. STOWAWAY ON PLANE, CAUGHT BY CABIN CREW BECAUSE THERE WAS NO EMPTY SEAT. PAX BOLTED, TACKLED ON JETBRIDGE, REMOVED. PLANE SEARCHED.
Narrative: AFTER THE DOORS WERE CLOSED AND THE JETBRIDGE PULLED, FLT ATTENDANT #1 SAID ALL SEATS WERE FULL, BUT 1 MAN WAS STILL STANDING. THE FLT ATTENDANTS DISCOVERED HE HAD NO PAPERWORK, TICKET STUB, ETC. AFTER THE JETBRIDGE WAS HOOKED AND THE DOOR OPENED, THIS MAN BOLTED UP THE JETBRIDGE, BUT WAS STOPPED AND DETAINED BY ONE OF OUR EMPLOYEES OR A SKYCAP. I HEARD IT WAS A GOOD TACKLE. WE COMPLETED AN ENTIRE SECURITY CHK OF THE ACFT AND DUMPED THE LAVATORIES SINCE IT WAS RPTED HE HAD BEEN IN THERE FOR A WHILE. HE HAD CHKED ON BAGS. MCO DID A GREAT JOB, ESPECIALLY THE SUPVR/MGR. HOWEVER, THIS MAN COULD HAVE GOTTEN AWAY WITH THIS IF THE ACFT HAD ONE OPEN SEAT AND THE CREW DOES NOT CHK THE CLOSEOUT PAX COUNT WITH A FLT ATTENDANT HEAD COUNT. I BELIEVE MORE VIGILANCE IS REQUIRED BY THE PLUCKER AGENTS AND FLC'S. WE ARE ALL IN THIS SECURITY THING TOGETHER AND NEED TO WORK TOGETHER, RATHER THAN BLAME ONE INDIVIDUAL.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.