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|
Attributes | |
ACN | 472518 |
Time | |
Date | 200005 |
Day | Tue |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | airport : dfw.airport |
State Reference | TX |
Altitude | agl single value : 0 |
Environment | |
Light | Daylight |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | MD-80 Super 80 |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : parked |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 3 |
Experience | flight attendant time airline total : 16 flight attendant time total : 16 flight attendant time type : 95 |
ASRS Report | 472518 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified |
Events | |
Anomaly | cabin event : passenger misconduct cabin event other non adherence : far non adherence : published procedure non adherence : company policies |
Independent Detector | other other : rptr 5 |
Resolutory Action | none taken : anomaly accepted |
Consequence | other |
Supplementary | |
Problem Areas | Passenger Human Performance Company Cabin Crew Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
The passenger in question was seated at either xb or yb. There was a lady sitting beside him at xa or yb. I served the man in xb or yb 2 bloody marys during dinner. On pick-up of trays, he asked for 1 more. The lady sitting next to him was very nice. In fact, I didn't know until the end of the flight, when she complained, that they weren't together. I served this man 3 bloody marys during the course of the flight. Flight attendant #4 said she had served him 2 on the first beverage service. That is a total of 5 drinks. His behavior was fine. On deplaning, a male passenger from coach came up front by my deplaning position in first class and told the first officer and me that 'a' lady was upset that some man had just 'grabbed her crotch' as he was getting off. She then came up and was screaming at me that it was all my fault. She said I served him 4 rounds of doubles all by myself during the flight -- 8 drinks! I did not serve him at all on the first round. I was working the back of the aircraft. I think this woman had been very friendly with this man during the flight and for some reason he decided to make a pass at her. To correct or prevent these problems on airplanes, alcohol should be banned. It never causes anything but trouble. The flight attendants are in trouble if we cut it off and we're in trouble if we don't. I'm not a policeman or counselor. It really should be removed from every airline!
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, MD80, SMF-DFW. WOMAN ACCUSED MALE SEAT MATE OF BEING SERVED TOO MANY DRINKS BY CABIN ATTENDANT. HE BECAME SEXUALLY AGGRESSIVE, GRABBING HER.
Narrative: THE PAX IN QUESTION WAS SEATED AT EITHER XB OR YB. THERE WAS A LADY SITTING BESIDE HIM AT XA OR YB. I SERVED THE MAN IN XB OR YB 2 BLOODY MARYS DURING DINNER. ON PICK-UP OF TRAYS, HE ASKED FOR 1 MORE. THE LADY SITTING NEXT TO HIM WAS VERY NICE. IN FACT, I DIDN'T KNOW UNTIL THE END OF THE FLT, WHEN SHE COMPLAINED, THAT THEY WEREN'T TOGETHER. I SERVED THIS MAN 3 BLOODY MARYS DURING THE COURSE OF THE FLT. FLT ATTENDANT #4 SAID SHE HAD SERVED HIM 2 ON THE FIRST BEVERAGE SVC. THAT IS A TOTAL OF 5 DRINKS. HIS BEHAVIOR WAS FINE. ON DEPLANING, A MALE PAX FROM COACH CAME UP FRONT BY MY DEPLANING POS IN FIRST CLASS AND TOLD THE FO AND ME THAT 'A' LADY WAS UPSET THAT SOME MAN HAD JUST 'GRABBED HER CROTCH' AS HE WAS GETTING OFF. SHE THEN CAME UP AND WAS SCREAMING AT ME THAT IT WAS ALL MY FAULT. SHE SAID I SERVED HIM 4 ROUNDS OF DOUBLES ALL BY MYSELF DURING THE FLT -- 8 DRINKS! I DID NOT SERVE HIM AT ALL ON THE FIRST ROUND. I WAS WORKING THE BACK OF THE ACFT. I THINK THIS WOMAN HAD BEEN VERY FRIENDLY WITH THIS MAN DURING THE FLT AND FOR SOME REASON HE DECIDED TO MAKE A PASS AT HER. TO CORRECT OR PREVENT THESE PROBS ON AIRPLANES, ALCOHOL SHOULD BE BANNED. IT NEVER CAUSES ANYTHING BUT TROUBLE. THE FLT ATTENDANTS ARE IN TROUBLE IF WE CUT IT OFF AND WE'RE IN TROUBLE IF WE DON'T. I'M NOT A POLICEMAN OR COUNSELOR. IT REALLY SHOULD BE REMOVED FROM EVERY AIRLINE!
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.