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Cabin attendant report, B757-200, jfk-san. Disruptive passenger made comment on plane crashes, etc, boarding taxi. Return to gate. Passenger removed.
| Attributes | |
| ACN | 485549 |
| Time | |
| Date | 200009 |
| Day | Tue |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : jfk.airport |
| State Reference | NY |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tower : jfk.tower |
| Operator | common carrier : air carrier |
| Make Model Name | B757-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : taxi ground : preflight ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 6 |
| Experience | flight attendant time airline total : 0.01 flight attendant time total : 3 flight attendant time type : 5 |
| ASRS Report | 485549 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | observation : passenger |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : company policies non adherence : far non adherence : published procedure |
| Independent Detector | other other : cab #1 |
| Resolutory Action | other |
| Consequence | Other |
| Supplementary | |
| Problem Areas | Passenger Human Performance Company |
| Primary Problem | Passenger Human Performance |
Narrative:
Disruptive passenger deplaned due to loud, obnoxious language, foul language and jokes about plane crashes. The passenger had been acting the same way at the ticket counter and gate. They should have been denied boarding to begin with.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, B757-200, JFK-SAN. DISRUPTIVE PAX MADE COMMENT ON PLANE CRASHES, ETC, BOARDING TAXI. RETURN TO GATE. PAX REMOVED.
Narrative: DISRUPTIVE PAX DEPLANED DUE TO LOUD, OBNOXIOUS LANGUAGE, FOUL LANGUAGE AND JOKES ABOUT PLANE CRASHES. THE PAX HAD BEEN ACTING THE SAME WAY AT THE TICKET COUNTER AND GATE. THEY SHOULD HAVE BEEN DENIED BOARDING TO BEGIN WITH.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.