An MD80 flight attendant noticed 3 disruptive passenger during boarding for a flight from stl to ord...

Attributes
ACN	626330
Time
Date	200407
Day	Sun
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : stl.airport
State Reference	MO
Altitude	agl single value : 0
Environment
Light	Night
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	MD-80 Series (DC-9-80) Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	cruise : level ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 6
Experience	flight attendant time airline total : 15.6 flight attendant time total : 15.6 flight attendant time type : 60
ASRS Report	626330
Person 2
Function	observation : passenger
Events
Anomaly	cabin event : passenger misconduct non adherence : far
Independent Detector	other other : 1
Resolutory Action	none taken : anomaly accepted
Supplementary
Problem Areas	Passenger Human Performance Cabin Crew Human Performance Company
Primary Problem	Passenger Human Performance

Narrative:

3 male passenger boarded the flight and took 1ST class seats. When asked to move to their assigned seats, they complied. Beginning with the safety demonstration, at least one of them began making comments. Harmless comments, yet annoying. They were looking for laughs basically. In-flight they continued to behave in a disruptive manner. One of them used the 1ST class lavatory, leaving the floor covered with urine. They were trying to pick a fight with another passenger that they seemed to know. He was seated 8-10 rows ahead so that they would shout over these rows to him. It became apparent, in-flight, that 1 of the 3 was drunk. They had attended a baseball game that afternoon, so it is probable they had all been drinking at some point that day. I did not feel physically threatened. Yet, I felt intimidated and that I had no control over these men. Their constant disruptive behavior could have distraction the flight attendants from a more serious threat on board, or from a medical emergency. These men need to know the seriousness of their behavior. They had absolutely no respect for the flight attendants. We should have looked at these three more closely during boarding. However, there were a number of passenger coming from the ballgame and a number of them were overly excited. Everyone else managed to calm down in flight.

Original NASA ASRS Text

Title: AN MD80 FLT ATTENDANT NOTICED 3 DISRUPTIVE PAX DURING BOARDING FOR A FLT FROM STL TO ORD, AND YET SHE ALLOWED THEM TO REMAIN AND CAUSE TROUBLE FOR THE DURATION.

Narrative: 3 MALE PAX BOARDED THE FLT AND TOOK 1ST CLASS SEATS. WHEN ASKED TO MOVE TO THEIR ASSIGNED SEATS, THEY COMPLIED. BEGINNING WITH THE SAFETY DEMONSTRATION, AT LEAST ONE OF THEM BEGAN MAKING COMMENTS. HARMLESS COMMENTS, YET ANNOYING. THEY WERE LOOKING FOR LAUGHS BASICALLY. INFLT THEY CONTINUED TO BEHAVE IN A DISRUPTIVE MANNER. ONE OF THEM USED THE 1ST CLASS LAVATORY, LEAVING THE FLOOR COVERED WITH URINE. THEY WERE TRYING TO PICK A FIGHT WITH ANOTHER PAX THAT THEY SEEMED TO KNOW. HE WAS SEATED 8-10 ROWS AHEAD SO THAT THEY WOULD SHOUT OVER THESE ROWS TO HIM. IT BECAME APPARENT, INFLT, THAT 1 OF THE 3 WAS DRUNK. THEY HAD ATTENDED A BASEBALL GAME THAT AFTERNOON, SO IT IS PROBABLE THEY HAD ALL BEEN DRINKING AT SOME POINT THAT DAY. I DID NOT FEEL PHYSICALLY THREATENED. YET, I FELT INTIMIDATED AND THAT I HAD NO CTL OVER THESE MEN. THEIR CONSTANT DISRUPTIVE BEHAVIOR COULD HAVE DISTR THE FLT ATTENDANTS FROM A MORE SERIOUS THREAT ON BOARD, OR FROM A MEDICAL EMER. THESE MEN NEED TO KNOW THE SERIOUSNESS OF THEIR BEHAVIOR. THEY HAD ABSOLUTELY NO RESPECT FOR THE FLT ATTENDANTS. WE SHOULD HAVE LOOKED AT THESE THREE MORE CLOSELY DURING BOARDING. HOWEVER, THERE WERE A NUMBER OF PAX COMING FROM THE BALLGAME AND A NUMBER OF THEM WERE OVERLY EXCITED. EVERYONE ELSE MANAGED TO CALM DOWN IN FLT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

An MD80 flight attendant noticed 3 disruptive passenger during boarding for a flight from stl to ord, and yet she allowed them to remain and cause trouble for the duration.