Cabin attendant report, B757, jfk-sju. Woman was loud, disruptive, made sexual overtures on boarding and during flight. Other passenger upset. Police met flight, no charges filed.

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Attributes
ACN	483743
Time
Date	200007
Day	Tue
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : jfk.airport
State Reference	NY
Environment
Light	Night
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B757 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	climbout : takeoff cruise : level descent : approach ground : parked ground : preflight ground : taxi ground : pushback other
Flight Plan	IFR
Person 1
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 7
Experience	flight attendant time airline total : 3 flight attendant time total : 3 flight attendant time type : 50
ASRS Report	483743
Person 2
Affiliation	company : air carrier
Function	observation : passenger
Events
Anomaly	cabin event : passenger misconduct non adherence : far non adherence : company policies
Independent Detector	other other : cab #1
Resolutory Action	other
Consequence	Other
Supplementary
Problem Areas	Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

While boarding and during the flight, a female passenger was loud and disruptive, annoying passenger around her with inappropriate language and sexual overtures. She appeared mentally unstable. Passenger complained and we had to constantly ask her to keep her voice down. She was defiant. We had the police meet the aircraft, but local police has no jurisdiction, the fbi was nowhere to be found, and we were required to file charges (at XA30!) in order to hold her until the fbi could be contacted. Needless to say, she was released. It's very disappointing to see how much bureaucracy and red tape is involved in passenger misconduct sits. After a horrible flight like this one, no one would want to spend any 'personal' time (since we don't get paid after the aircraft has landed) filling out reports.

Original NASA ASRS Text

Title: CABIN ATTENDANT RPT, B757, JFK-SJU. WOMAN WAS LOUD, DISRUPTIVE, MADE SEXUAL OVERTURES ON BOARDING AND DURING FLT. OTHER PAX UPSET. POLICE MET FLT, NO CHARGES FILED.

Narrative: WHILE BOARDING AND DURING THE FLT, A FEMALE PAX WAS LOUD AND DISRUPTIVE, ANNOYING PAX AROUND HER WITH INAPPROPRIATE LANGUAGE AND SEXUAL OVERTURES. SHE APPEARED MENTALLY UNSTABLE. PAX COMPLAINED AND WE HAD TO CONSTANTLY ASK HER TO KEEP HER VOICE DOWN. SHE WAS DEFIANT. WE HAD THE POLICE MEET THE ACFT, BUT LCL POLICE HAS NO JURISDICTION, THE FBI WAS NOWHERE TO BE FOUND, AND WE WERE REQUIRED TO FILE CHARGES (AT XA30!) IN ORDER TO HOLD HER UNTIL THE FBI COULD BE CONTACTED. NEEDLESS TO SAY, SHE WAS RELEASED. IT'S VERY DISAPPOINTING TO SEE HOW MUCH BUREAUCRACY AND RED TAPE IS INVOLVED IN PAX MISCONDUCT SITS. AFTER A HORRIBLE FLT LIKE THIS ONE, NO ONE WOULD WANT TO SPEND ANY 'PERSONAL' TIME (SINCE WE DON'T GET PAID AFTER THE ACFT HAS LANDED) FILLING OUT RPTS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.