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An MD11 crew, arriving shanghai, china (zsss), misunderstood their STAR assignment, requested and received a direct routing.
| Attributes | |
| ACN | 537515 |
| Time | |
| Date | 200202 |
| Day | Thu |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| State Reference | FO |
| Altitude | msl single value : 6000 |
| Environment | |
| Flight Conditions | IMC |
| Light | Night |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | MD-11 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other |
| Flight Phase | descent : approach |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 100 flight time total : 7000 flight time type : 3000 |
| ASRS Report | 537515 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : multi engine pilot : flight engineer pilot : atp pilot : commercial |
| Experience | flight time last 90 days : 150 flight time total : 12500 flight time type : 2000 |
| ASRS Report | 537311 |
| Events | |
| Anomaly | non adherence : clearance non adherence : published procedure other anomaly other other spatial deviation |
| Independent Detector | atc equipment other atc equipment : radar other controllera |
| Resolutory Action | controller : issued new clearance |
| Consequence | faa : reviewed incident with flight crew |
| Supplementary | |
| Problem Areas | Airspace Structure Environmental Factor Flight Crew Human Performance ATC Human Performance Airport |
| Primary Problem | Flight Crew Human Performance |
| Air Traffic Incident | Pilot Deviation |
Narrative:
Almost at vmb, shanghai approach assigned STAR. Due to language difficulties, we did not input (program) the appropriate STAR into FMS. When asked if we were flying the vmb 14A, we realized our misunderstanding and requested and were assigned an intermediate fix clearance rectifying the error. Language difficulties and fatigue are major factors in these sits. Early clarification of stars and also reclarification of clrncs until properly communicated and understood would solve these sits. Supplemental information from acn 537311: requested direct to wb and were given a corrected clearance.
Original NASA ASRS Text
Title: AN MD11 CREW, ARRIVING SHANGHAI, CHINA (ZSSS), MISUNDERSTOOD THEIR STAR ASSIGNMENT, REQUESTED AND RECEIVED A DIRECT ROUTING.
Narrative: ALMOST AT VMB, SHANGHAI APCH ASSIGNED STAR. DUE TO LANGUAGE DIFFICULTIES, WE DID NOT INPUT (PROGRAM) THE APPROPRIATE STAR INTO FMS. WHEN ASKED IF WE WERE FLYING THE VMB 14A, WE REALIZED OUR MISUNDERSTANDING AND REQUESTED AND WERE ASSIGNED AN INTERMEDIATE FIX CLRNC RECTIFYING THE ERROR. LANGUAGE DIFFICULTIES AND FATIGUE ARE MAJOR FACTORS IN THESE SITS. EARLY CLARIFICATION OF STARS AND ALSO RECLARIFICATION OF CLRNCS UNTIL PROPERLY COMMUNICATED AND UNDERSTOOD WOULD SOLVE THESE SITS. SUPPLEMENTAL INFO FROM ACN 537311: REQUESTED DIRECT TO WB AND WERE GIVEN A CORRECTED CLRNC.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.