A B767 crew allows center tank fuel to go below the minimum required because of other distrs.

Attributes
ACN	545073
Time
Date	200204
Day	Thu
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : zob.artcc
State Reference	OH
Environment
Flight Conditions	IMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zob.artcc
Operator	common carrier : air carrier
Make Model Name	B767 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Navigation In Use	other
Flight Phase	cruise : level
Route In Use	enroute : on vectors
Flight Plan	IFR
Person 1
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
ASRS Report	545073
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	non adherence : company policies non adherence : published procedure
Independent Detector	aircraft equipment other aircraft equipment : fuel pump low press lights
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Problem Areas	Flight Crew Human Performance
Primary Problem	Flight Crew Human Performance

Narrative:

Departed with 11000 pounds in the center tank. Due to WX en route, we had been rerted 3 times already. We were talking to ZOB about the 4TH routing and had maps all over the cockpit getting out the direct frequency for dispatch to check WX on the 2 new rtes and the flight attendants in the back were calling complaining about the ride and asking about it all at the same time. We were saturated and the center tank fuel went all the way down to 100 when I saw the tank pump lights start to blink. I knew when we were departing this would be a problem as we normally don't have any in it. Had put the checklist out as I normally do to tell me something is out of place, but we just got too busy at the time it was coming up.

Original NASA ASRS Text

Title: A B767 CREW ALLOWS CTR TANK FUEL TO GO BELOW THE MINIMUM REQUIRED BECAUSE OF OTHER DISTRS.

Narrative: DEPARTED WITH 11000 LBS IN THE CTR TANK. DUE TO WX ENRTE, WE HAD BEEN RERTED 3 TIMES ALREADY. WE WERE TALKING TO ZOB ABOUT THE 4TH ROUTING AND HAD MAPS ALL OVER THE COCKPIT GETTING OUT THE DIRECT FREQ FOR DISPATCH TO CHK WX ON THE 2 NEW RTES AND THE FLT ATTENDANTS IN THE BACK WERE CALLING COMPLAINING ABOUT THE RIDE AND ASKING ABOUT IT ALL AT THE SAME TIME. WE WERE SATURATED AND THE CTR TANK FUEL WENT ALL THE WAY DOWN TO 100 WHEN I SAW THE TANK PUMP LIGHTS START TO BLINK. I KNEW WHEN WE WERE DEPARTING THIS WOULD BE A PROB AS WE NORMALLY DON'T HAVE ANY IN IT. HAD PUT THE CHKLIST OUT AS I NORMALLY DO TO TELL ME SOMETHING IS OUT OF PLACE, BUT WE JUST GOT TOO BUSY AT THE TIME IT WAS COMING UP.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.